Orbit MDM Description
Orbit Meter Data Management (MDM) serves as a middleware platform that links data from meters via the AMI infrastructure and integrates it into the utility’s customer information system (CIS). Annually, Orbit MDM gathers more than 3.6 million raw AMI reads from a single meter, converting this data into visual representations and succinct summaries of customer usage. The robust data management capabilities of the MDM allow users to access both current and historical interval meter readings at intervals as short as every five minutes. This system is equipped to handle customer inquiries and monitor distribution assets like transformers and meters efficiently. Users can effortlessly manage various service types, including electricity, water, and gas, by simply selecting the corresponding tab. Additionally, modifying the displayed data for any given year, month, or day is straightforward within the Orbit MDM system. Furthermore, the platform offers compatibility with all major AMI vendor systems, ensuring a seamless integration experience for utilities. Overall, the versatility and functionality of Orbit MDM enhance operational efficiency and customer service for utility providers.
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Newforma
Newforma provides specialized project information management software designed to improve collaboration and efficiency for professionals in the AECO industry. Its flagship products—Newforma Konekt, Project Center, and Constructex—offer tools for BIM coordination, real-time project communication, document control, and submittal management. Newforma Konekt’s 2D/3D viewer allows users to view multiple IFC models with a single click, facilitating enhanced BIM collaboration. The platform integrates email management directly into project workflows, helping teams eliminate email chaos and improve accountability. Newforma’s cloud-hosted and on-premise options allow firms to manage data securely while accelerating project delivery times and reducing risk. Widely adopted by the world’s largest firms, Newforma supports millions of projects and billions of emails, demonstrating its scalability and reliability. Customer testimonials highlight significant time and cost savings achieved through streamlined workflows. Overall, Newforma fosters improved communication, organization, and risk mitigation for construction projects.
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BEACON
The cloud-based BEACON Software as a Service (SaaS) provides a comprehensive solution for utility management and consumer engagement, addressing needs such as meter reading, proactive exception management, and detailed reporting. Leveraging advanced ORION endpoints, the BEACON SaaS captures interval meter reading data through various communication technologies, including cellular, fixed networks, and mobile methods, delivering 15-minute interval data as frequently as four times a day. This system offers in-depth analytics and a complete overview of the water utility and metering system efficiency. Users benefit from instant access to metering data and system alerts through a user-friendly interface that features extensive custom reporting options. Additionally, it promotes proactive exception management by sending timely alerts and real-time notifications to quickly address operational and customer service challenges. With APIs that facilitate easy integration with customer information systems (CIS), billing processes, and other utility platforms, BEACON SaaS stands out as a flexible cloud-based solution. Ultimately, its design not only enhances operational efficiency but also improves customer satisfaction through effective engagement strategies.
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Dropcountr
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
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Integrations
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Company Details
Company:
PCS
Headquarters:
United States
Website:
pcs-csa.com/products-services/mdm-meter-data-management
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Product Details
Platforms
Web-Based
Types of Training
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Live Training (Online)
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Business Hours
Online Support
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