OpenText CCE Description

Customer Communications Enterprise offers the flexibility and user-friendly interface that empower business users across your organization to connect various departments and data streams, ensuring a unified communication approach with customers throughout their journey. Every company, whether operating in the Business-to-Consumer or Business-to-Business sectors, produces a multitude of essential documents daily, ranging from hundreds to potentially thousands. However, it has become apparent that your current in-house output system can no longer keep pace with your evolving requirements. As you navigate your Digital Transformation, the urgency to adapt to new demands has intensified, leaving you with the stark realization that change is imperative for survival. OpenText™ Communications Center Enterprise is positioned to facilitate this transformation and enhance your business practices. By better utilizing existing IT and Enterprise Resource Planning assets, you will see a notable enhancement in communication effectiveness across your organization. This will lead to a significant improvement in overall efficiency and output capacity, allowing your enterprise to thrive in a competitive landscape. The time to embrace this evolution is now, and with the right tools, your business can achieve remarkable growth.

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Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

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features
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support
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Company Details

Company:
OpenText
Year Founded:
1991
Headquarters:
Canada
Website:
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve

Media

OpenText CCE Screenshot 1
OpenText CCE Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Training Videos
Customer Support
Business Hours
Online Support

OpenText CCE Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

OpenText CCE User Reviews

Write a Review
  • Name: Kamau G.
    Job Title: Construction Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Experience With OpenText CCE

    Date: Apr 20 2021

    Summary: With OpenText CCE, we no longer have to worry about content management. It works well and it is also very secure. I would recommend it any time.

    Positive: I have used OpenText CCE and I appreciate its capabilities. It is easy to use and comes with great features. In addition, it is secure and handling business content is seamless.

    Negative: So far OpenText CCE has been great and so far I cannot complain any bit.

    Read More...
  • Name: Emily N.
    Job Title: Human Resources Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Enterprise Communication Made Easy

    Date: Mar 01 2021

    Summary: Business communication is key to growth and OpenText CCE has been our to go tool and so far it has worked wonders. It is very reliable, effective, and scalable.

    Positive: I like that OpenText CCE is easy to setup and that there are many features that makes communication easy.
    The tool is light and never lags.
    The tool is scalable and customizable.
    The tool comes at a bargain.

    Negative: OpenText CCE has always worked and I have no bad experiences.

    Read More...
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