Grafana
Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers.
Grafana Cloud delivers the full power of Grafana’s open and composable observability stack—without the overhead of managing infrastructure. As a fully managed SaaS offering from Grafana Labs, it unifies metrics, logs, and traces in one place, giving engineering teams real-time visibility into systems and applications. Built around the LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—Grafana Cloud provides a scalable foundation for modern observability.
With built-in integrations for Kubernetes, cloud services, CI/CD pipelines, and OpenTelemetry, Grafana Cloud accelerates time to value while reducing operational complexity. Grafana Cloud also supports OLAP-style analytics through integrations with data warehouses and analytical engines like BigQuery, ClickHouse, and Druid—enabling multi-dimensional exploration across observability and business data. Teams gain access to powerful features like Adaptive Metrics for cost optimization, incident response workflows, and synthetic monitoring for performance testing—all within a secure, globally distributed platform. Whether you’re modernizing infrastructure, scaling observability, or driving SLO-based performance, Grafana Cloud delivers the insights you need—fast, flexible, and vendor-neutral.
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Zendesk
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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TweakShot
TweakShot is a simple screen recording software that supports audio. It can be used to record HD video with sound, and/or narrate using a microphone. It can record video with sound and the voice of the narrator using a microphone. This powerful tool can also record mouse cursors and mouse clicks.
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Ace
Ace functions as a computer autopilot, executing various tasks on your desktop by utilizing your mouse and keyboard. It surpasses other models in a comprehensive set of computer-related tasks, which we are choosing to open-source. We are offering the ace-control models to a select group of partners via our developer platform. Mimicking human behavior, Ace carries out mouse clicks and keystrokes by responding to on-screen prompts, having been meticulously trained by our team of software engineers and industry professionals on a dataset encompassing more than a million tasks. Its superior performance in our suite of computer use tasks sets it apart from competitors. In addition to providing these capabilities to partners, we believe Ace can significantly streamline productivity for users everywhere. Thus, Ace stands out as an innovative solution for automating desktop operations.
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