Atera IT Autopilot
Atera IT Autopilot is an AI-powered digital workforce solution designed to relieve IT teams from repetitive tickets and operational overload. It autonomously handles IT support requests and manages routine tasks around the clock, reducing technician workload and preventing burnout. Users can receive immediate help through conversational AI interfaces available on portals, email, Slack, and Microsoft Teams, ensuring seamless and fast issue resolution. The platform supports device and cloud environments, manages whitelisted software, and escalates complex issues to human technicians when necessary. IT Autopilot’s analytics and reporting tools provide insights to optimize IT operations. With zero delay to first response and full 24/7 availability, it enhances productivity and user satisfaction. The solution integrates with a wide range of IT tools for backup, security, and network monitoring. It empowers IT departments and MSPs to scale support without increasing headcount.
Learn more
Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
Agent S2
Agent S2 represents a versatile, expandable, and modular framework for computer-based agents, created by Simular. These autonomous AI agents are capable of direct interaction with graphical user interfaces (GUIs) across desktops, mobile devices, web browsers, and various software applications, effectively emulating human control through mouse and keyboard inputs. Building on the foundational aspects of the original Agent S framework, Agent S2 boosts both performance and modularity by incorporating cutting-edge frontier foundation models alongside specialized models. It has achieved remarkable success, particularly in outperforming prior benchmarks in evaluations such as OSWorld and AndroidWorld. Central to its design are several key principles, which include proactive hierarchical planning that allows the agent to adapt its strategies dynamically after completing each subtask; visual grounding that facilitates accurate GUI interaction through the use of raw screenshots; an enhanced Agent-Computer Interface (ACI) that assigns intricate tasks to specialized modules; and an agentic memory system designed to support continuous learning from past experiences. This innovative approach not only improves efficiency but also ensures that agents can better adapt to the ever-evolving technological landscape.
Learn more
Qwen2.5-VL
Qwen2.5-VL marks the latest iteration in the Qwen vision-language model series, showcasing notable improvements compared to its predecessor, Qwen2-VL. This advanced model demonstrates exceptional capabilities in visual comprehension, adept at identifying a diverse range of objects such as text, charts, and various graphical elements within images. Functioning as an interactive visual agent, it can reason and effectively manipulate tools, making it suitable for applications involving both computer and mobile device interactions. Furthermore, Qwen2.5-VL is proficient in analyzing videos that are longer than one hour, enabling it to identify pertinent segments within those videos. The model also excels at accurately locating objects in images by creating bounding boxes or point annotations and supplies well-structured JSON outputs for coordinates and attributes. It provides structured data outputs for documents like scanned invoices, forms, and tables, which is particularly advantageous for industries such as finance and commerce. Offered in both base and instruct configurations across 3B, 7B, and 72B models, Qwen2.5-VL can be found on platforms like Hugging Face and ModelScope, further enhancing its accessibility for developers and researchers alike. This model not only elevates the capabilities of vision-language processing but also sets a new standard for future developments in the field.
Learn more