Top Pick

OKX Description

OKX is one of the largest global crypto exchange by trading volume and a leading Web3 ecosystem. With monthly Proof of Reserve releases, OKX is trusted by over 50 million global users. OKX is the fastest and most reliable crypto trading app for professional traders everywhere.

- Buy, sell, and trade 350+ tokens with 100+ local currencies

- Duplicate moves from top traders in the industry in just one click

- Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Wallet

With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world where financial access is backed by blockchain and the power of decentralized finance.

Pricing

Pricing Information:
Pricing is based on trading fees.
Free Version:
Yes

Integrations

API:
Yes, OKX has an API

Reviews - 27 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
OKX
Year Founded:
2017
Headquarters:
Seychelles
Website:
www.okx.com
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
Android App
Chromebook
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Live Rep (24/7)
Online Support

OKX Features and Options

OKX Lists

  • Name: Anonymous (Verified)
    Job Title: Selbstverständlich
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Stay away

    Edited: Aug 11 2023

    Summary: If you want to lose money, you've come to the right place. No problem solving, no exact definition of where the problem is to solve the problem.

    Positive: Your money goes somewhere where you can't track it. When there are problems, they always want the same thing, but they can't fix the problem.

    Negative: My account was blocked because I allegedly did not transfer a payment. Although I have proven it 10-15 with a video of how I made my payments and transfer to my account. Didn't release my account OKX anyway.

    Read More...
    OKX Company Response
    Date: Oct 12 2023
    I'm sorry to hear about the difficulties you're facing. It's frustrating when an issue persists despite providing evidence. Your experience is important, and we'll ensure to forward your feedback to the relevant team for review and improvement. We aim to address concerns promptly and enhance our services. If there's anything specific you'd like assistance with, please share more details via email with our Support Team at support@okx.com, and we'll do our best to help.
  • Name: Gabriel C.
    Job Title: Boss
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I like to use OKX, but the problem IS that i have to come and complain here in the hope to reach the assistance service

    Date: Aug 10 2023

    Summary: If you work for OKX and read this message, please put me in touch with the help desk people regarding the trading bots. Many thanks in advance.

    Positive: The products are good, and the Interface is user friendly. I have a clear view of my assets, except with the bots.

    Negative: I can't reach the assistance.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your thoughts with us. We're glad to hear that you appreciate our products and find the interface user-friendly. Having a clear view of your assets is important, although we understand there might be some concerns with the bots. We apologize for any difficulty you've faced in reaching our assistance. Your feedback is invaluable in helping us improve our services. Rest assured, we're here to assist you. We'll make sure you're connected with our help desk team to address your questions and concerns regarding the trading bots. Please expect to hear from our help desk team soon. If you have any other questions or need assistance in the meantime, feel free to let us know. We're here to ensure you have a positive experience with OKX.
  • Name: Anonymous (Verified)
    Job Title: Partner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Decent product with great liquidity

    Date: Sep 08 2023

    Summary: Decent 4/5.
    OKX is a great product and with amazing crazy liquidity.
    It has a simple UI/UX.
    Lot of options for setting.

    Positive: OKX is a great product and with amazing crazy liquidity.
    It has a simple UI/UX.
    Lot of options for setting.

    Negative: Some of the great features missing.
    Trade history is non standard.

    Read More...
    OKX Company Response
    Date: Sep 16 2023
    Thank you for your feedback and positive comments about OKX! We're delighted to hear that you find our platform to be a great product with excellent liquidity. It's also wonderful to know that you appreciate the simplicity of our UI/UX and the wide range of options for customization. Regarding the areas for improvement, we value your input. If there are specific features you'd like to see added or enhancements you think would be beneficial, please feel free to share them with us via email at support@okx.com. Your feedback helps us make OKX even better. We're pleased to have you as a user and look forward to continually improving our platform to meet your needs. If you have any more thoughts or questions, don't hesitate to reach out. Your satisfaction is important to us! 🚀🌟
  • Name: Ahmet Gökhan Ç.
    Job Title: Finance
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Alert when order is executed

    Date: Sep 08 2023

    Summary: I expect the number of coins to be traded to increase. I also want objection processes to be resolved faster on the P2P platform.

    Positive: The fact that the stop loss orders entered in futures transactions are realized very quickly, the features of the P2P platform are very advanced compared to the similar ones.

    Negative: Lack of a sound or alert notification feature when the order we enter in spot or futures transactions is executed.

    Read More...
    OKX Company Response
    Date: Sep 16 2023
    Thank you for your valuable feedback. We're pleased to hear that you appreciate the quick execution of stop-loss orders in future transactions and find our P2P platform's features advanced compared to others. Regarding your suggestion for sound or alert notifications when orders are executed in spot or future transactions, we'll certainly consider this to enhance the user experience. We understand your expectations for an increased variety of coins to trade and faster resolution of objection processes on the P2P platform. Your feedback helps us improve, and we'll work on addressing these aspects to provide you with an even better experience. If you have any more suggestions or questions, please feel free to share them with us via email at support@okx.com. Your input is highly valuable to us, and we're committed to continually enhancing our services.
  • Name: Anonymous (Verified)
    Job Title: Architect
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Platform with trajectory

    Edited: Aug 11 2023

    Summary: In general, I use it from the wallet, holding and staking various tokens and some trading, I have also tried the "bot grid", which gave me some good results, but very low for what I expected.

    Positive: Many options for all kinds of situations, spot trading, futures, margin, simple conversions, staking, bots, p2p, loans, web3, wallet, etc. lots of features at last.

    Negative: That they have not notified that they delisted a token that I had, which I discovered when I put "withdraw", a legend appeared that said that I have assets to withdraw, because they did not give more support for such.
    Another thing, the P2P does not seem very polished, it is not competent to operate in $ARS, and the rest of the site lacks a lot of translation.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your insightful feedback. We're pleased to hear that you've explored and utilized a variety of features across our platform, from spot trading to staking, bots, and more. Your positive experience with our extensive range of options is wonderful to know. We apologize for any inconvenience caused by the lack of notification regarding the delisting of a token. Your feedback is important, and we'll strive to enhance our communication in such situations. We also appreciate your input about the P2P experience and translation. Your observations about $ARS compatibility and the need for improved translation are noted. We're continuously working to refine these aspects to provide a better experience for our users. Your overall assessment reflects a diverse usage of our platform, from wallet and staking to trading and experimenting with the "bot grid." Your insights are invaluable as we work to optimize our services. We appreciate your support and understanding. If you have further feedback or questions, please don't hesitate to reach out. Your input helps us improve and tailor our offerings to better suit your needs.
  • Name: Anonymous (Verified)
    Job Title: Data Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Love this exchange

    Edited: Aug 10 2023

    Summary: My experience using OKX has been positive. The wide range of cryptocurrencies and advanced trading options cater to different needs. High liquidity is advantageous, but occasional interface complexities can be challenging. Security measures are reassuring, though withdrawal history has raised concerns.

    Positive: OKX Advantages: Diverse cryptocurrencies, advanced trading, high liquidity, robust security, subaccounts, fiat support, user-friendly interface, mobile app convenience, global presence, staking & earn options, regular updates.

    Negative: Regulatory uncertainty, complex trading options, variable liquidity, market manipulation risk, limited fiat choices, and some geographic restrictions.

    Read More...
    OKX Company Response
    Edited: Aug 19 2023
    Thank you for sharing your detailed feedback about your experience with OKX. We greatly value your insights, as they help us understand both our strengths and areas for improvement. We're pleased to know that our diverse range of cryptocurrencies, advanced trading options, high liquidity, robust security measures, subaccounts, fiat support, user-friendly interface, mobile app convenience, global presence, staking & earn options, and regular updates have positively contributed to your experience. We appreciate your honest feedback regarding areas that warrant attention. Regulatory uncertainty is an industry-wide challenge, and we're actively working within the evolving landscape. Complex trading options, variable liquidity, and market manipulation risks are areas where we're committed to providing clearer guidance and transparency. We understand that limited fiat choices and geographic restrictions can impact user experience and will continue to explore opportunities to expand offerings. Your overall positive experience is gratifying. Our commitment to offering a wide range of cryptocurrencies and advanced trading options aligning with diverse needs is a key aspect of our service. We're glad that high liquidity has been advantageous, although we acknowledge that interface complexities can present challenges at times. Your security concerns are understood, and we continuously strive to provide a secure environment for your assets. Thank you for being a part of the OKX community and for your trust. Your feedback serves as a roadmap for us to enhance your experience. If you have more insights or questions, please don't hesitate to reach out. We're here to ensure your journey with us remains successful and secure.
  • Name: Anonymous (Verified)
    Job Title: Marketing officer
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very cool

    Date: Aug 10 2023

    Summary: Intuitive and easy to use platform I would recommend it to my friends and family, many incentives and not very expensive fees.

    Positive: Very intuitive and simple to use in addition the platform offers a wide range of assets, trading in this platform is simple and the exchange, deposit and withdrawal fees are very competitive compared to other exchanges.

    Negative: N/A.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your feedback about your experience with OKX. We greatly value your insights, as they help us understand both our strengths and areas for improvement. We're pleased to hear that you find our platform very intuitive and simple to use. Providing a user-friendly experience is a priority for us, and we're glad that our wide range of assets has added value to your trading journey. Additionally, your acknowledgment of competitive fees is motivating. Thank you for notating "N/A" under cons. We're glad to hear that your experience has been positive overall. Your overall assessment is heartening. We're delighted that you consider our platform intuitive and easy to use, and that you would recommend it to your friends and family. Your recognition of our incentives and fee structure is appreciated.
  • Name: Anonymous (Verified)
    Job Title: Sr. Talent Acquisition
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good software for crypto market

    Date: Aug 10 2023

    Summary: If I have to talk overall experience, My overall experience with OKX software has been positive, marked by its user-friendly interface and diverse cryptocurrency trading features. While minor issues like customer support response time and interface lags have been encountered, the platform's educational resources and trading potential stand out. With room for improvement, OKX remains a valuable tool for navigating the dynamic world of cryptocurrency trading.

    Positive: I really liked OKX software, I been using it for around a year almost and what I found impressive about OKX software is its user-friendly interface and robust functionality. It makes cryptocurrency trading accessible even for newcomers. Despite minor glitches, OKX's diverse range of features, coupled with its educational resources, significantly aids in navigating the complex world of crypto trading. It's a valuable platform for both beginners and experienced traders.

    Negative: Overall I like the software it has helped me in a lot of way, if I have to talk about what I didn't like is that while OKX software offers solid features, there are a few areas for improvement. Firstly, the customer support response time could be quicker, especially during peak trading times. Secondly, occasional interface lags have been observed, affecting real-time trading experiences. Lastly, the learning curve can be steep for newcomers. Despite these aspects, OKX's features and potential for crypto trading remain noteworthy.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    We're delighted to hear that you've had a positive experience using OKX software. Our dedication to providing a user-friendly interface and robust functionality is a key focus, and we're thrilled that it has made cryptocurrency trading accessible, even for newcomers. Your recognition of our educational resources is greatly appreciated. We appreciate your constructive feedback. While you've found value in our software, we understand the areas that need improvement. We acknowledge your observation regarding customer support response time, and we're actively working to enhance this aspect, especially during peak trading periods. Additionally, we apologize for any interface lags you've experienced; our team is continually optimizing the platform for real-time trading. We recognize that the learning curve can be steep for newcomers and are exploring ways to address this. Your overall experience is encouraging. We're pleased that our user-friendly interface and diverse cryptocurrency trading features have contributed to a positive experience for you. Your feedback reinforces our commitment to enhancing our services. Your support, coupled with your recognition of our platform's potential, motivates us to continually improve and offer a valuable tool for the dynamic world of cryptocurrency trading. Thank you for choosing OKX software and for your trust in our platform. If you have more insights, suggestions, or questions in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains successful and rewarding.
  • Name: Mohd Z.
    Job Title: Worker
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    OKX

    Date: Aug 12 2023

    Summary: I am using it's since 2022 but now I am a huge fan of it. Its wallet facility is best. It's p2p service is beautiful.

    Positive: OKX is the best among all exchange. I used all of them but OKX is the winner. You will be fan of OKX.

    Negative: It's good to have an exchange like OKX for me. Better than 100s of exchanges.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you immensely for your incredible feedback! We're absolutely thrilled to hear that OKX has won your heart as the best exchange of all. Your support and appreciation truly mean a lot to us. We're delighted to have been able to provide you with a positive experience. It's fantastic to know that our wallet facility and peer-to-peer service have been beneficial for you. Your trust in us since 2022 and becoming a huge fan warms our hearts. We'll continue working hard to maintain this level of excellence and to keep meeting your expectations. Feel free to reach out if you have any more thoughts to share or if there's anything else we can do to enhance your experience. Thanks once again for your wonderful support and for being a part of the OKX community!
  • Name: Prashant S.
    Job Title: Self Employed
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best crypto exchanges.

    Date: Aug 11 2023

    Summary: I've had the pleasure of using OKX for my cryptocurrency trading needs for the past six months, and I must say, it's been a thoroughly satisfying experience. The exchange offers highly competitive rates, which has saved me a significant amount of money compared to other exchanges I've used in the past. But it's not just about the prices – the user interface is incredibly intuitive and easy to navigate, making it a breeze to buy and sell cryptocurrencies on the trade section. And if you prefer a more personal touch, the p2p marketplace is a great option, allowing you to connect directly with other traders and negotiate your own rates.

    one thing that really sets OKX apart from its competitors is the level of security they provide. With advanced encryption methods and state-of-the-art security protocols in place, I can rest assured that my assets are safe and secure at all times. Plus, the customer support team is always available to help with any questions or concerns I may have, providing timely and effective solutions to any issues that arise.

    Overall, I'm extremely happy with my decision to use OKX for my cryptocurrency trading needs. The combination of competitive rates, user-friendly interface, robust security measures, and excellent customer service makes it a top choice for anyone looking to get involved in the world of cryptocurrency.

    Positive: This crypto exchange is so user friendly.
    Easy to use.
    Best price of USDT p2p.
    Fast transfer.
    Very reasonable withdrawal fee of crypto.
    Safe space.

    Negative: Wish it had more crypto p2p options like btc, trx.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    We're thrilled that you find our platform user-friendly, appreciate the ease of use, and value the competitive pricing and swift transfers of our USDT P2P service. It's fantastic to hear that our reasonable withdrawal fees and commitment to security have also resonated with you. We appreciate your suggestion for expanding our P2P options, and we're actively working on enhancing our offerings to better cater to your preferences. Your description of your six-month journey with us, marked by competitive rates, an intuitive user interface, and the personalized touch of our P2P marketplace, is inspiring. Your recognition of our advanced security measures and responsive customer support truly motivates us. Thank you for making OKX your choice for cryptocurrency trading. Your trust fuels our commitment to delivering a top-tier experience encompassing competitive rates, security, usability, and excellent support. Should you ever have more insights to share or questions to ask, please know that we're here to assist. Your satisfaction and success in the world of cryptocurrency are our priorities.
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Feedback

    Edited: Aug 11 2023

    Summary: In general, so far so good, in the future I intend to do other operations there I will have more information about OKX.

    Positive: So far, all the options I've used haven't had any problems and it's been easy and fast.... both in terms of deposit and conversions.

    Negative: I have nothing against it, I didn't use all the options offered, but the ones I used were all perfect.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience with our platform has been positive so far. It's wonderful to know that you haven't encountered any issues and that both deposits and conversions have been easy and fast for you. We're committed to providing a smooth and efficient experience for our users. We're glad that the options you've used have met your expectations perfectly. Your satisfaction is our goal, and we're here to ensure that your transactions go as smoothly as possible. We're looking forward to serving you in the future as well. If you ever need more information or assistance with anything, please don't hesitate to reach out. We're here to help you every step of the way.
  • Name: Anonymous (Verified)
    Job Title: Técnico
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Assessment

    Edited: Aug 11 2023

    Summary: In general, the website is very happy with its use, but some things still need improvement, especially in terms of Investments.

    Positive: Analyzing the positive points are the speed with which operations are carried out both in the purchase and sale of assets.

    Negative: Negative points are automatic investments that are very hidden you have to search a lot to find what you are looking for You have to acidify the girls to facilitate access.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your valuable feedback with us. We're pleased to hear that you've experienced the benefits of our platform's efficiency, particularly in the speed of operations for both buying and selling assets. We appreciate your candid observation regarding automatic investments. Your feedback highlights an area where we can enhance user experience. We're continuously working to improve and simplify navigation, making it easier for you to find what you're looking for. Your overall assessment of the website being user-friendly is wonderful to hear. We understand that there's room for improvement, especially in terms of investments, and we're committed to addressing these areas. We're grateful for your support and insight. If you have any more feedback or suggestions, please feel free to share. Your input helps us refine and tailor our services to meet your needs better.
  • Name: Carlos T.
    Job Title: User
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The fastest and most efficient platform

    Date: Aug 10 2023

    Summary: I use OKX since it was OKEx. By far, it is the most efficient platform in terms of productivity and flow in brokerage operations. Very important also when the market is busy, because it is very agile.

    Positive: Compared to other brokers, OKX has the cleanest and most efficient workflow. The "withdraw profits" button from the bots is of paramount importance to me, as it allows to keep the bots operating, without having to stop them to readjust the portfolio, unlike other platforms. The amount of coins and tokens that OKX offers, always having the most common and recent ones on the market (on my interest list) is also very important. Apart from that they are always demonstrating and presenting their reserve of values. Quite simply, the best platform on the market today.

    Negative: On the contrary, I can only point out the application, which (I) think is still not functional enough (I prefer to use the web interface to interact). But it's more a personal taste of mine, when compared to other brokers' apps.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your thorough and positive feedback about your experience with OKX. We're thrilled to hear that you've found our platform's workflow to be clean and efficient, especially when compared to other brokers. Your observation about the "withdraw profits" button's significance is noted, and we're pleased to have streamlined your experience with our bots. We're glad that our diverse offering of coins and tokens aligns with your interests, and we're committed to staying current and relevant in the market. Your recognition of our transparency in demonstrating our value reserves is greatly appreciated. Your assessment of OKX as the best platform on the market today truly warms our hearts. We're dedicated to providing you and all our users with a top-tier experience that meets and exceeds expectations. We understand your perspective on the application and appreciate your honest input. Your feedback about the web interface versus the app helps us understand your preferences better. Your loyalty since the OKEx days speaks volumes, and we're honored to have served you for this long. Your acknowledgment of our efficiency, even in busy market conditions, is a testament to our commitment to agility and seamless functionality.
  • Name: Josue G.
    Job Title: Software Developer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A Stellar Experience on OKX Crypto Trading Platform!

    Date: Aug 10 2023

    Summary: My time spent on the OKX crypto trading platform has been largely positive, although there are a couple of areas that could use some improvement.

    While the OKX platform boasts impressive strengths in security, simplicity, and trading options, these areas of improvement should be addressed to offer an even more seamless and comprehensive experience. Nonetheless, it remains a viable platform for crypto trading enthusiasts.

    Happy trading!

    Positive: Security at its best: ⭐⭐⭐⭐⭐
    The platform's security measures are robust, providing peace of mind for traders of all levels.

    Simplicity Redefined: ⭐⭐⭐⭐⭐
    The user interface is remarkably intuitive, making trading and portfolio management a breeze.

    A Plethora of Possibilities: ⭐⭐⭐⭐⭐
    The wide array of trading products offered is a standout feature that caters to diverse trading preferences.

    Negative: Input Fields' Character Limits: ⭐⭐
    While the platform's interface is user-friendly, one drawback is the character limit on input fields, which can be too short when attempting to enter the desired amount for certain products. This can lead to frustration, especially when dealing with larger quantities.

    Limited Chain Support for Deposits/Withdrawals: ⭐⭐
    OKX could enhance its user experience by expanding the list of supported chains for deposits and withdrawals. Notably, the absence of popular chains like BNB Smart Chain (BEP20) can be limiting for traders who prefer these options.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your detailed feedback about your experience with OKX. Your insights are invaluable to us, and we're grateful for your thoughtful assessment. We're pleased that our commitment to security has resonated with you. Providing a secure trading environment for traders of all levels is a priority, and your trust is greatly appreciated. On the other hand, we're delighted that our user interface has made trading and portfolio management a seamless experience for you. Simplicity and ease of use are at the core of our design philosophy. We apologize for any inconvenience caused by the character limits on input fields. Your feedback highlights an area we're actively working to improve. Additionally, we appreciate your suggestion regarding chain support for deposits and withdrawals. Expanding our supported chains is a consideration as we evolve our services. We're glad your overall experience on OKX has been positive. We value your candid assessment and acknowledge the areas that require improvement. Your feedback about security, simplicity, and trading options as our strengths is motivating. We're committed to addressing the areas you've mentioned for improvement to enhance your experience further. Thank you for being a part of the OKX community. Your trust fuels our dedication to continuous improvement. If you have more insights or questions, please feel free to reach out. Your input is pivotal in shaping our platform's future.
  • Name: Palak J.
    Job Title: PM
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Efficient Trading Platform

    Date: Aug 10 2023

    Summary: Stands out with its impressive range of tradable assets and user-friendly interface. The platform's security measures provide confidence, while its potential for improvement lies in enhancing customer support availability. Despite this, OKX remains a promising choice for traders looking for a diverse trading experience.

    Positive: User-friendly interface, diverse range of tradable assets, robust security measures.

    The user-friendly interface and stringent security measures ensure a seamless and safe trading experience. Additionally, the platform's consistent innovation and regular updates enhance its appeal, making it a standout choice for me and other traders.

    Negative: Limited customer support availability, occasional trading delays during high volatility.

    Read More...
    OKX Company Response
    Date: Aug 19 2023
    Thank you for sharing your valuable feedback about your experience with OKX. Your insights are invaluable in helping us understand both our strengths and areas for improvement. We're pleased to know that our user-friendly interface and stringent security measures have provided you with a seamless and secure trading experience. Your recognition of our efforts in these areas is greatly appreciated. On the other hand, we apologize for any inconvenience you've encountered due to limited customer support availability and occasional trading delays during high volatility. Your feedback is essential in guiding us to enhance these aspects of our service. Your overall assessment is insightful. We're proud of the standout features you've highlighted, including our diverse range of tradable assets and user-friendly interface. We take note of your suggestion to enhance customer support availability as a potential for improvement. Thank you for being a part of the OKX community. Your trust and feedback fuel our dedication to continuous improvement. If you have further insights or inquiries in the future, please don't hesitate to reach out. We're here to ensure your trading journey remains rewarding and secure.
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