Zendesk
Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Total ETO
Total ETO is a Totally Better ERP / MRP for Custom Machine Builders, providing better efficiency, accuracy, and profitability. Our system was designed by engineers to match the unique workflow of Engineer To Order manufacturers, including Integrators, Panel Shops & OEMs.
Our solution will:
-Increase efficiency in engineering by integrating with your CAD.
-Allow designers to cost out the BOM before purchases are made.
-Track changes to the BOM at any stage of the project and ensure the information is shared across departments.
-Save time & money in procurement with your newly Dynamic BOMs.
-Capture change order information, including labor, material, and sales price changes so they aren't omitted or forgotten.
-Improve accuracy through out your organization, including sales estimates.
-Route parts between various tasks, tracking both internal and external processes.
-Help ensure parts are inspected and know who completed the inspection. You'll be able to record and follow up on quality issues on the shop floor, from engineering, or for purchased parts with embedded Non-Conformance Reports.
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OASIS
Take charge of your enterprise through a unified platform that enhances the speed of closing financial periods, simplifies essential finance tasks, and provides prompt, helpful assistance whenever necessary. Accelerate the recruitment and onboarding processes for new hires with ease and efficiency. Manage employee information, policies, and benefits administration without hassle. Integrate marketing, sales, and customer service efforts to forecast revenue, boost the effectiveness of marketing initiatives, and foster customer loyalty. Enhance your operational efficiency and overall business performance through insightful analytics and robust process management. Embark on the path toward increased customer satisfaction and streamlined operations. Enroll in our no-obligation 30-day trial and kick off your journey today! Move past mere basic reporting to access the vital data that empowers you to make informed choices. The OASIS Customer Experience Manager and OASIS Business Financials tools work in tandem to maximize profitability by elevating customer satisfaction. With these solutions at your disposal, achieving your business goals has never been more attainable.
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Tall Emu CRM
Tall Emu understands that business owners and managers struggle to stay organized, keep track of all the happenings with customers, follow-up leads, know the status of projects, and what staff have done. That's why Tall Emu CRM software was created. It is an affordable alternative to expensive ERP. The best in class inventory management features of an expensive ERP system. This software also empowers your sales team to quickly quote at lightning speed and close more sales. If you want to keep track of your leads and nurture them into customers, managing your sales pipeline is essential. It is simple to use and powerful. Our online quote generator makes it easy to create professional quotes. You can add images, videos, links, and groups to your quote. Send it to customers via email or SMS so they can view it online. A map allows you to view customers, leads and projects. Visualize your sales territory and find the best opportunities immediately. Filter opportunities based upon your location and your schedule.
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