Momence Description
Transform your business by organizing virtual events, enabling seamless ticket sales for both live and recorded sessions. Boost your income potential by as much as five times by integrating Zoom, personalizing your email marketing campaigns, and developing a comprehensive online content library—all while keeping your audience engaged on your website. Simply add our user-friendly plugin to get started. Our Zoom integration generates unique meeting links and passwords for every event automatically, and with just one line of code on your site, you can present an up-to-date schedule that allows users to book directly. The functionality for adding items to a cart is also included! You can design subscription models for weekly, monthly, or any format of your events, and even create bundled packages for attendees to purchase multiple sessions simultaneously. If you're uncertain about ticket pricing, set a range that allows your customers to choose their own price. For those planning exclusive events, it takes less than a minute to craft an elegant website tailored to your event. Moreover, you can impose expiration dates on purchased videos, ensuring that content remains accessible only for a limited time and cannot be downloaded. This comprehensive approach not only enhances user experience but also maximizes your potential for revenue generation.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Abysmal customer service. AVOID!!!! Date: Apr 22 2024
Summary: It's an absolutely awful experience. When issues arise, they are SERIOUS and Momence does not respond in a timely manner and when they do respond finally, they don't solve the issues. They are costing me time, energy and money by not responding to their longer term loyal customer. Do yourself a favor, and choose another option. You'll be happy you saved yourself the stress!
Positive: I like it when it works, but the issues that arise are too serious for me to continue using Momence.
Negative: Their customer service is beyond a joke. As a customer of over 2 years, they refuse to solve an issue I marked as urgent well over a week ago. They keep closing the ticket, then saying "the issue should be fixed," and finally telling me to fix it myself. My legal documents signed by customers have been lost by Momence and they're not taking me seriously when I say it's an urgent issue. There is no resolve in sight. I am scheduling demos with other companies because Momence clearly only cares about expanding and getting new customers as opposed to being of any assistance to loyal longer term customers.
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