MiCloud Connect Description

MiCloud Connect is a cloud communications, collaboration, and contact center service that is simple to use. MiCloud Connect combines an intuitive user experience and Google Cloud's proven reliability to make every aspect of the service simple and secure. Google Cloud's industry-leading reliability and security, as well as scalability, ensures that MiCloud Connect delivers uptime, SOC 2 compliance and HIPAA compliance. The user interface is modern and intuitive, making it easy for admins and end users to get work done quickly. It offers single-click functionality, seamless management across devices, and seamless experience across all devices. Clear expectations and timelines will ensure a smooth transition so you can switch quickly and confidently. The admin portal allows you to add functionality and update permissions in real-time. Rich PBX features, softphone, IP desk and mobile options allow you to talk and meet anywhere.

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Company Details

Company:
Mitel Networks
Year Founded:
1973
Headquarters:
Canada
Website:
www.mitel.com

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Customer Support
24/7 Live Support
Online

MiCloud Connect Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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