MediRoutes User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Director Operations / Business Agent
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
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    Top Tier On-Demand Dispatching/Scheduling/GPS/ Billing in One Package

    Date: Dec 02 2020

    Summary: Definitely a "Must Have" SaaS service if you're starting up or well established. The cost savings is HUGE! When we set it up, we were able to eliminate the need to hire additional billing staff, when others left to go to something else, we never had to hire someone new. We had 6 in the office to handle Medicaid billing, and eventually (now) we have only 2 billing gals that handle follow-up and collections. THAT'S IT!! We paid 1600 a month, but when we didn't have to rehire billing staff... that saved us the payroll on 4 people to do the billing a the TARs. An amazing product. Very happy!

    Positive: Everything! It does all that you need, is expandable, and the Pricing is based on totaL CALL VOLUME. This will fill out the 1500 forms for insurance and payers effectively eliminating the need for billing staff as you start your operation. PLUS... as your company grows our if you want to open a brokerage in conjunction with your NEMT business, it grows and expands every step of the way. I LOVE THIS PRODUCT!

    Negative: Learning curve can be steep. I suggest paying a LITTLE EXTRA TO HAVE ONSITE TRAINING ON THE PLATFORM.

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