MediRoutes User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
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    MediRoutes review

    Edited: Feb 07 2025

    Summary: It's a basic scheduling system. Very similar to other in the market.
    No scorecard and no way to determine if trip for a particle hour is full. Time is off for most driver, could seem to fix this issue via adjusting time setting.

    Positive: Quick support team to jump into resolving issues.
    Visual map is good for most user to see where drivers are.
    Reports is customize, which is great to pull data.

    Negative: Few bugs to sort out. Reroute is not consistence and auto schedule is not the more efficient way to run. Cost increase.

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    MediRoutes Company Response
    Date: Mar 12 2025
    Thank you for your feedback! We appreciate you taking the time to share your experience with MediRoutes. We're glad to hear that our support team has been helpful and that the visual map and customizable reports are working well for you! We also take your concerns seriously. Our team is continuously working on improving the system, and we’d love to better understand the specific issues you’re facing with rerouting, auto-scheduling efficiency, and time adjustments. Additionally, if you have any suggestions regarding a scorecard feature or ways to enhance trip tracking, we’d love to hear them. Please reach out to us at support@mediroutes.com, and we’ll work with you to resolve these concerns and improve your experience. Your feedback helps us continue enhancing MediRoutes for all users.