Medallia Concierge Integrations

Facebook stands as the biggest social networking platform globally. We develop technologies that enable individuals to engage with their friends and family, discover communities, and expand their businesses. Inspired by the remarkable ways in which people support one another during challenging times, we see examples ranging from fundraising efforts to lifesaving assistance shared in posts or through blood donation sign-ups. The Facebook app simplifies the process of connecting with loved ones and finding new acquaintances, thanks to features such as Groups, Watch, and Marketplace that cater to shared interests. These tools not only foster personal connections but also create opportunities for communal growth and support.

Frequently, hotel operators find themselves overwhelmed by the complexities of systems integration. The process of implementing new technologies can be labor-intensive and time-consuming, leading to inefficiencies in execution. Essential data that hoteliers rely on for informed business decisions and enhancing the guest experience remains trapped in isolated silos, making it difficult for decision-makers who oversee multiple properties to access it. Additionally, the existence of both on-premise and cloud-based systems creates hurdles in achieving effective communication and data sharing between them, often necessitating expensive and resource-heavy deep integrations. Hapi addresses these challenges as a Cloud Data Hub, providing scalable access to event streams and transactional APIs from various hotel systems. By alleviating the burdens of integration, development, and deployment, we empower hotel companies to innovate more rapidly. Our secure and efficient API framework enables technology providers to seamlessly connect with leading property management systems, granting access to crucial guest and transactional data in a remarkably short timeframe. This swift connectivity ultimately enhances operational efficiency and supports better decision-making across the hospitality industry.