Matidor Reviews

Summary: It's been a good experience so far! Looking forward to the new features and the other things Matidor will have in the future.

Positive: Victor is extremely helpful, knowledgeable, and very reliable! He has made this process much easier.

Negative: The daily summary emails don't always show all the sites that have been updated, so it's a little difficult keeping track of updates that way.

Summary: Easy to use and stay organized. I have used other programs in the past and Matidor is the most visually appealing and performs well.

Positive: Functional, and user-friendly way to track projects and costs. Customer service is top notch. This is a great program.

Negative: No concerns yet that we haven't been able to work through

Summary: Matidor is a great tool to communicate efficiently and effectively with staff. If the GIS could provide more accuracy/ sync with bluetooth that would be wonderful. The support from Victor and the Matidor team is incredible and helps so much in learning the software and supporting our team with learning something new.

Positive: Matidor is a great tool for field use and in office use for consistent communication between staff. Being able to store all of the forms in Matidor makes it easier for field staff to complete the proper information required for the task at hand. Victor is always available to help and is so quick to get me a response.

Negative: The GIS portion of Matidor is not quite accurate when trying to find or pin exact locations. It would be great to be able to directly sync a GPS to Matidor via bluetooth. We are currently having to use other options for GPS accuracy and mapping and then upload it into Matidor as a separate file which is slightly frustrating to some users preventing them from wanting to migrate information into Matidor. It would also be great to have a 'direction' view on the location pin that shows your location such as in google maps. This would make navigating a site easier. The app slows down while uploading field photographs which is essential for field work.

Summary: I have been using Matidor for a while now, and I have to commend the outstanding customer service and support I have received. One aspect that stands out is the responsiveness (even late at night and weekends!) of Victor. Anytime I run into an issue or have a request, Victor resolves it efficiently. Victor's technical expertise combined with his approachable attitude makes my experience using the software seamless and reassuring.

Positive: Impressive responsiveness , great attitude and makes you feel supported and issues/requests are quickly resolved.

Negative: Some Excel features that I hope one day gets translated to Matidor.

FYI: Con of the software not the person.

Summary: It has been a positive experience so far, from demo to implementation has gone quite smooth and the sales team has been there to help with any questions.

Positive: First the sales team are responsive and actually listen to your needs before offering solutions that will solve your problems and streamline productivity. It is an intuitive software.

Negative: Don't have a complaint yet. Everything works as advertised

Summary: My team is able to better manage site operations through the use of geospatial software like Matidor. Saves us money by being organized two thumbs up.

Positive: Super customizable.
Intuitive.
Easy for both field and office staff.
nice interface on both tablet phones and computers.

Negative: Still missing some scheduling aspects apparently under dev.

Summary: The program has become essential in our program tracking for micro and macro data for our client projects. I often recommend Matidor to others needing program tracking software related to environmental work.

Positive: I use Matidor extensively in my day to day updating and tracking, as well as for monthly and annual summaries. I'm able to find exactly what I need, and have ability to export the information our clients need, at a moments notice. Visually, the program is very user friendly, and we've had success in training our new hires, and even our clients when we have extended user access to them for their projects.

Negative: Relatively speaking, the program is still a bit new so there are bugs to work out every now and then, but luckily their team always responds very quickly to in-program bug fix requests.

Summary: I think that Matidor has a lot of useful tools and functions that can be used - takes a bit of self-exploration and trial and error to see all the capabilities that Matidor has to offer. The ability to customize and build templates based on your companies needs is impressive. My company is starting to get more buy in with Matidor, i believe that when the team is clear on the systems capabilities and start to use it more, they will recognize that it will be a very helpful tool for internal and external uses!

Positive: I like that all templates/forms/tasks/reports are customizable with various field options to choose from and organize based on your needs, it allows high visibility of projects across a map, it allows for various integrations to other systems, the system is pretty user friendly and intuitive when set up for your needs, the Matidor team is very responsive and helpful whenever there are questions/issues that arise

Negative: Cannot change pin colour to differentiate projects from proposals and BD opportunities, there can be issues with integrations pulling correct information from other systems, difficult to search specific photo files and see that specific file on the map, (only pulls up coordinates which can be difficult to navigate where the photo was taken on the map when there are multiple photo files on site), there are some fields in the data and reports customization that you cannot move around to visible columns