MAX Digital Description
MAX Digital Showroom equips your team with immediate access to inventory and pricing details, ensuring they are informed about every vehicle on your lot in real time. Instantly, you can retrieve market comparisons, original OEM package specifics (including the initial MSRPs), vehicle history reports, and price comparisons for each vehicle, no matter where your sales efforts take you. The landscape of customer expectations in automotive retail has evolved dramatically. To enhance their understanding of the consumer buying process, MAX Digital conducts over 1500 live shopping experiments monthly, alongside numerous live interviews and thorough usability and design testing. Our aim is to assist dealerships in elevating their customer experiences, enabling their teams to achieve greater success. For over ten years, MAX Digital has been dedicated to supporting automotive retailers through our comprehensive four-tier strategy. By continuously adapting to the changing market, we ensure that our clients stay ahead of the competition.
MAX Digital Alternatives
CDK Global
For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America.
The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance.
• Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up
• Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income
• Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect
• Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning
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Identifix
Identifix was created by technicians and provides a database with 3.5MM+ real-world automotive repairs that can be used to help techs quickly find the right fix for a vehicle. Each fix in is also connected with OEM Service Manuals, wiring diagrams and labor guides.
Identifix will assist you:
*Get quicker access to our vehicle repairs database
*Reduced time required to diagnose mechanical repairs on handicap-modified vehicles
*Increase revenue, net profit, and fixed repair costs are reduced to lower labor and labor costs.
*Positively impact cash flows starting on day one
Direct-Hit was created by technicians and provides a database with real-world fixes that allow techs to instantly find the right fix for their vehicle. Direct-Hit allows you to quickly search over 3,000,000 automotive repairs. It also offers short-cut testing procedures that have been verified by thousands of shops and technicians.
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mScanAPI®
Market Scan’s Automotive Payments as a Service™ platform is chosen by industry leaders and retail powerhouses to power modern retailing solutions online and in more than 10,000 dealerships to present consumers with Scientifically Perfect Payment Solutions™ – every time!
The award-winning mScanAPI® is the cornerstone solution within APaaS™; the benefits are significant:
1. Eliminates Pricing discrepancies
mScanAPI® eliminates the disconnect in payment quotes. mScanAPI® serves up client-defined, all-inclusive, VIN-specific consumer payments through API calls, regardless of the client’s application and channel.
2. Live and all-encompassing Data.
Market Scan’s database is the most timely, accurate, and comprehensive repository of payment-centric data in the world.
3. Seamless Technology Integration.
Market Scan provides our clients with the API they need. We engineer the integration necessary based on our client’s technology infrastructure and provide support 24/7.
4. Customizable.
When it comes to our API, there’s no “one size fits all”! Based on the initial discovery, we provide our clients with the exact API to meet their specific needs.
5. Flexibility
Our API integration is not “prescriptive - it's customizable!
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CitNow
Custom digital communication plays a crucial role in connecting the online and offline experiences of customers, and we excel in offering this service. Our app-based platform caters to every phase of your customer's journey, delivering a secure and compliant solution that fosters trust, transparency, and enduring relationships. By utilizing personalized video, automotive retailers can effectively close the gap between digital and physical interactions, creating deep emotional bonds with their clients. In today’s world, customers engage, research, and make purchases predominantly online. Tailored automotive videos and intelligent imaging ensure a customized buying experience while establishing a direct connection with the retailer. Whether you are purchasing or maintaining your vehicle, the retailer reaches out to you with a personalized video showcasing your vehicle of interest, enhancing the overall customer experience. This innovative approach not only streamlines the process but also reinforces the importance of personal touch in modern retail.
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Integrations
Company Details
Company:
MAX Digital
Headquarters:
United States
Website:
maxdigital.com
Media
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Product Details
Platforms
Web-Based
Mac
Windows
iPhone App
iPad App
Types of Training
Training Docs
Customer Support
Live Rep (24/7)
MAX Digital Features and Options
Auto Dealer Software
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
MAX Digital User Reviews
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