M-PESA Description
M-PESA stands out as the leading mobile money service in Africa and ranks as the continent's foremost fintech platform. Its widespread use as a payment method is favored by both individuals with bank accounts and those without, thanks to its high level of security and unmatched ease of use. The service caters to millions of people who possess mobile phones yet lack traditional banking access or have limited banking options. Currently, M-PESA serves over 51 million customers in seven African nations, offering them a reliable, secure, and affordable means to send and receive funds, recharge airtime, settle bills, receive salaries, access short-term loans, among other functions. To start using the service, customers visit authorized agents, typically small mobile phone kiosks or various retailers, like barbershops and bakeries, where they can trade cash for electronic money. After registering, users can easily send money to family and friends across the nation, making financial transactions more accessible than ever. This innovative service continues to transform the financial landscape, enhancing the economic lives of its users significantly.
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M-PESA User Reviews
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M-PESA Review Date: Sep 26 2023
Summary: The app works very fast, has a widespread agency network and is very easy to use. Costs are also very low or free for merchant payments and it is acceptable on any mobile or computer platform, both online and offline.
Positive: Supports all computer and mobile phones brands and on all OS varieties.
Works both online and offline.
Easily accessible.
It has the highest usability score of any payment platform due to its accessibility by all businesses.
It also has the most robust feature of any platform I've used namely; funds transfer, withdrawals & deposits, loans & overdrafts, savings with interests, insurance, interbank transfers, merchant pay bills and tills, branchless banking, online and offline support at M-PESA agents.Negative: Lacks a robust international network which limits its accessibility beyond Eastern Africa.
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