LogiCommerce User Reviews

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  • Name: Delfina F.
    Job Title: Aministración
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    LogiCommerce review

    Edited: Apr 06 2023

    Summary: In general, it is a software that is comfortable and intuitive. It also has a guided help option which makes the work easier.

    Positive: The functionality that I liked the most is the one to make discounts and promotions. Also the fact that you can activate and deactivate banners.

    Negative: The functionality I didn't like is that the support takes a long time to reply.

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    LogiCommerce Company Response
    Date: May 19 2023
    Thank you for sharing your feedback on LogiCommerce, Delfine. We are excited to hear that you find our discount and promotion functionality helpful. We apologize for any inconvenience caused by the delay in our support response time. Our team strives to respond to inquiries as promptly as possible, and we appreciate your feedback as we work to improve our response time. We are pleased to hear that you find our software user-friendly and intuitive. We are glad that our guided help option has been beneficial to you. We are here to support and assist you in any way possible. Thank you for choosing LogiCommerce.
  • Name: Mark B.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    20 years using LogiCommerce, they are definitely doing a good job

    Edited: Dec 08 2022

    Summary: I have been using the software for two decade, so I guess they are doing a good job. LogiCommerce is easy to use, the back office is great and I love the dashboard and all the reports you can generate for products, sales, customers, etc... Creating products is very simple, I also love their drag and drop feature. The integration with my ERP was simple, they helped until it worked perfect. I also use third party software with LogiCommerce such as Doofinder search tool.

    Positive: Very intuitive and easy to use software. The support team is fantastic. Creating new categories and products is very easy. Easy to manage thousands of products. Drag and drop feature.

    Negative: To be honest don't have any cons. As I say, I have been using LogiCommerce for about 20 years, I am really happy with the software.

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    LogiCommerce Company Response
    Date: Dec 14 2022
    Thank you very much for your feedback, Mark! Intuitive BackOffice, easy integrations with third party solutions, an experienced team and about 20 years with us. We couldn't be happier to hear that! Let's keep going for at least another 20 years! :)
  • Name: Teresa B.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    LogiCommerce is easy to use and with a great technical team that will help you whenever you need it.

    Date: Dec 01 2022

    Summary: 10 years ago we wanted to start selling products online. Trilogy offered us their LogiCommerce software. They helped us at all times and continue to help us improve when doubts arise.

    Positive: LogiCommerce is easy to use. You can add and manage products in a very easy and intuitive way. If you have any doubts, you can contact the technical service that will always help you with everything you need.

    Negative: After 10 years of using LogiCommerce we have no complaints. It allows you to easily sell and track orders while informing customers of the order status at all times.

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    LogiCommerce Company Response
    Date: Dec 14 2022
    Thank you, Teresa! We are very happy to hear that you are satisfied with LogiCommerce! We are also glad to hear that LogiCommerce meets your requirements and its BackOffice lets you manage your eCommerce in a very easy and intuitive way. To another 10 years of working together! :)
  • Name: Carlos V.
    Job Title: TI
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ease of configuration.

    Edited: Dec 02 2022

    Summary: In general, the platform is quite simple and has allowed us to efficiently integrate our product catalog and being able to display BTB and BTC on the same platform.

    Positive: The Backoffice is very powerful and its interface is very friendly. The customization system is very powerful and adaptable to the needs of the company.

    Negative: Limit of API requests per second very short. It does not allow language variants.

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    LogiCommerce Company Response
    Date: Dec 14 2022
    Hi Carlos, We are pleased that you like the BackOffice of LogiCommerce. Without doubt, it is one of the most outstanding highlights of the software compared to other eCommerce platforms. Short learning curve, easy-to-use interface and very intuitive. We appreciate your feedback and take it into account. We will continue improving our solution based on our customers' needs. Thank you so much!
  • Name: Bernardo P.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Agile and time-saving platform

    Date: Feb 01 2022

    Summary: It has helped us with the growth of our project, it allows you to keep track of all the KPIs of an eCommerce. It is a scalable platform, with a short learning curve.

    Positive: I would highlight its usability and ease of use. The platform's backoffice has helped us to be more agile and save time in management. The LogiCommerce software allows a very short learning curve and that is very important when hiring new staff.

    Negative: We are very satisfied with the service offered by LogiCommerce.

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    LogiCommerce Company Response
    Date: Dec 14 2022
    We are pleased that you are satisfied with our platform. Once again, the usability of the LogiCommerce BackOffice is what stands out the most because of the intuitive and easy-to-use interface that allows you to reduce the management time of every online store. Thank you for your feedback!
  • Name: Nuria A.
    Job Title: Head of ecommerce
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scalable and easy-to-use platform.

    Date: Jan 27 2022

    Summary: We have been working with LogiCommerce for some time and we are happy with the ease of management of its BackOffice and Integrations with third parties.

    Positive: Perhaps most importantly, it is scalable, if your business volume grows it can be adapted to your needs.

    Negative: We have no negative aspects to highlight because it's easy to use and the interface is friendly.

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    LogiCommerce Company Response
    Date: Dec 14 2022
    Thank you, Núria. LogiCommerce scales itself up and down depending on the simultaneous visitors, supporting soaring volumes and lighting-speed on peak seasons. Because we know how critical eCommerce is nowadays, LogiCommerce Elastic Cloud provides the best performing and reliable infrastructure worldwide together with AWS. We handle infrastructure, you handle business. Thank you so much for your words!
  • Name: Patricia P.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    LogiCommerce helped us to scale our Business

    Date: Jan 18 2022

    Summary: When we started with LogiCommerce, it was very easy to learn how to use the Back Office as it is super intuitive. We were able to quickly integrate our catalog with different Marketplaces, such as Amazon, Aliexpress and Spartoo. Thanks to the Feed Manager of LogiCommerce we could also integrate with other portals such as Facebook and Instagram. These and many other functions such as the dashboard and reports helped us to focus 100% on the growth of our business. After 5 years with LogiCommerce, we can say that we would always choose LogiCommerce as eCommerce platform for our Business.

    Positive: Compared to other platforms, LogiCommerce convinced us by far for its functionality and usability (Front), as well as for its advanced features and ease of use (Back Office).

    Negative: From our experience there is no negative aspect. We are very happy.

    Read More...
    LogiCommerce Company Response
    Date: Dec 14 2022
    Thank you very much Patricia! We are very happy that you selected LogiCommerce over the other five eCommerce platforms. At LogiCommerce we have more than 200 highly advanced native features to convert users into customers and improve the shopping experience. It is very gratifying for us to know that LogiCommerce is the best platform that you analyzed both in terms of functionality, usability, benefits and ease of use of the BackOffice.
  • Name: Miquel C.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    LogiCommerce simplified our daily operations

    Date: Jan 05 2022

    Summary: Overall a really great experience that allow us to focus on the growth of our business. The platform has a lot to offer with all its functionalities and since it is SaaS we don't have to worry about updates and upgrades.

    Positive: The Learning curve was extremely rapid which allowed us to quickly adapt to LogiCommerce since it is so intuitive. It allows us to manage our eCommerce operations seamlessly.

    Negative: We are very happy with LogiCommerce! meets expectations.

    Read More...
    LogiCommerce Company Response
    Date: Dec 14 2022
    We are very happy to hear how pleased you are with LogiCommerce. We are proud to know that LogiCommerce helps you growing your business and reducing unnecessary workload with its advanced funcitonalities. We know how stressful and time consuming it can be to manage an eCommerce and all your activities that customers don't see. That's why we focus 100% on making your daily operations as smooth as possible. No more struggles updating prices or refreshing your product information. Less worries and more time for you to concentrate on growing your business!
  • Name: Màrius C.
    Job Title: Head of Digital and Ecommerce
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful and secure SaaS platform

    Date: Nov 23 2021

    Summary: It could be said that the growth of our project can be attributed to the capabilities of the LogiCommerce software and the strategic and business vision of the Berneda brothers.

    Positive: It is a powerful, reliable and pioneering SaaS platform in the ecommerce sector originally from Spain.

    Negative: We did not find any cons on the platform besides some lack of direct integrations with couriers like UPS.

    Read More...
    LogiCommerce Company Response
    Date: Dec 14 2022
    Very grateful for your words, Màrius! As you said, we are an eCommerce platform developed 100% in Spain. The fact that we are SaaS, means that you don't have to worry about updates, upgrades, maintenance, security, hosting and many more. At LogiCommerce we focus on helping our clients' businesses grow to make things easier than ever. To many more years of working together! :)
  • Name: Íñigo S.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Expensive and poor UX

    Edited: Dec 01 2022

    Summary: Bad experience, they promised us that everything would be easy and fast and everything is difficult and slow. Would not recommend.

    Positive: It can be customised, but it is very expensive to do custom development. Integration and implementation was very complicated.

    Negative: Interface not very usable, difficult at the level of layout for a non-technical user, very limited, bad communication, slow in resolving bugs and doubts (everything works with ticketing system). It is also very expensive.

    Read More...
    LogiCommerce Company Response
    Date: Dec 05 2022
    Dear Iñigo, we regret that this is your perception, since it does not conform to the reality of a software that precisely offers a great margin of customization at a very competitive price, while also offering a multitude of advanced functionalities. In relation to your comments, despite being a software evaluation portal, we see that you are talking about the implementation, something that is not related to LogiCommerce. In any case, according to information from the agency that carried out the project, friction arose due to aspects that we will not go into detail in this channel, but totally related to third-party integrations (ERP) that have nothing to do with LogiCommerce, nor with the agency itself. Finally, you mention that it is very limited, but in no case do we believe that this qualifier is justified. LogiCommerce has been on the market for more than 20 years and is a very powerful software used by world-renowned brands such as VW, GAP, Audi, MUNICH or Nestlé, among many others.