CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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TrackDrive
Trackdrive enhances both inbound and outbound interactions with your leads, allowing communication through various channels such as telephone calls, SMS, emails, and integrations. With robust call analytics, it offers valuable insights into conversion rates stemming from both online and offline sources, enabling you to assess call conversions linked to your marketing strategies. You can effectively monitor traffic sources, URL keywords, and custom tokens all in one platform. Additionally, it automates the scheduling of contact with leads, facilitating lead conversion through SMS, emails, and outbound calls. The system allows you to set up Call Center Agents to manage consumer calls seamlessly within Trackdrive. It also includes a feature for automatically forwarding calls to your highest-earning buyers, while enabling these buyers to compete for calls through Real Time Bidding to boost their call volume. Moreover, Trackdrive supports integration with a variety of third-party systems, allowing you to connect easily to platforms like Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and several others, thereby enhancing your marketing efficiency and reach. This integration capability ensures that your business processes remain streamlined and effective across multiple channels.
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buywith
buywith is an immersive patented livestream shopping platform and influencer marketplace operating in the Social commerce space, connecting creators with brands for a frictionless live stream shopping experience. Using a simple omni-channel link, any shopper can join the live events and enjoy a fun social shopping experience inside the brand’s website alongside their favorite creators, influencers and other shoppers in the community. Using our patent-pending smart screen sharing technology we are creating a one of a kind ‘Shop with me' experience, where the host takes the shoppers on a live journey on the brand's site essentially creating a social-shopping experience bringing everyone to shop together at the same shopping event! buywith’s content creators marketplace features a community of multi-faceted influencers that offers the best match possibilities to your brand and takes the hassle out of host searching, vetting, contracting and coaching off your plate. Our cutting-edge multidimensional live shopping experiences help brands unlock the coveted Gen Z and Millennials shoppers with an impactful discovery of products they desire and achieve 70% higher AOV, 40% sales conversion rate, and up to 67% user engagement.
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Optilead
Optilead focuses on providing innovative solutions to recover abandoned shopping carts for online retail platforms. Our advanced software enables businesses to re-engage with potential sales that were lost, utilizing various channels for re-engagement to enhance revenue generation. We employ methods such as phone calls, emails, and SMS to reach out to users who have exited the purchasing process. Our data indicates that this multi-faceted approach is the most effective for remarketing, allowing companies to focus on and target distinct categories of leads. While shopping cart abandonment is a common challenge in e-commerce, Optilead's recovery system empowers businesses to significantly boost their conversion rates by guiding customers back to complete their transactions. What sets Optilead’s software apart is its unique ability to implement a multi-channel strategy, retargeting high-value prospects to turn abandoned carts into successful sales. Moreover, our real-time remarketing technology promptly detects when users leave the site and employs a strategic blend of phone, email, and SMS to facilitate their return. This comprehensive approach ensures that businesses can engage potential customers at the right moment, ultimately increasing their chances of securing lost sales.
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