Konverso Description

Konverso's innovative platform revolutionizes the support operations for IT, HR, and customer service teams by integrating conversational AI and automation. By harnessing the power of generative AI, Konverso enhances various support functions and improves overall user interaction and efficiency. Its diverse product offerings are meticulously crafted to elevate user experience while streamlining operations. The platform features a virtual agent that is not only proactive and personalized but also seamlessly integrates with existing organizational data and systems, ensuring outstanding results and user satisfaction. Furthermore, it assists contact center personnel by expediting the onboarding process, delivering prompt recommendations, and automating mundane tasks, thereby allowing agents to concentrate more on valuable customer engagements. Through the implementation of generative AI, Konverso significantly improves search experiences, providing accurate and relevant information in real time and ultimately increasing workplace productivity. This state-of-the-art technology in artificial intelligence and automation is set to revolutionize your organization’s support functions, making them more efficient and responsive. As businesses continue to evolve, adopting such advanced solutions will be key to maintaining a competitive edge.

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Pricing

Free Trial:
Yes

Integrations

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Reviews

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Company Details

Company:
Konverso
Headquarters:
United States
Website:
www.konverso.ai/

Media

Konverso Screenshot 1
Konverso Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Live Rep (24/7)
Online Support

Konverso Features and Options

RFP Software

Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management

Konverso Lists

RFx

Konverso User Reviews

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