QueryPal
Revolutionize Your Support Team with Seamless Automation
Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied.
Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions.
Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors.
Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.
Learn more
Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
Learn more
IBM watsonx Assistant
IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business.
-User-friendly interface with drag-and-drop conversation builder and pre-built templates.
-Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language.
-Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
Learn more
Convergence
AI personal assistants that adapt, learn, and remember are designed to take care of tasks, allowing you to concentrate on what is truly important, with a foundation in advanced learning models. Our AI assistant grows and evolves in response to your usage, refining its understanding of your habits and preferences with every interaction. By utilizing a new category of models known as Large Meta Learning Models (LMLMs), which continuously acquire new abilities similar to human learning, we aim to create a groundbreaking generation of versatile agents. Convergence is leading the way in developing these general agents, and we are only at the beginning of this journey. Teach it your tasks, and it not only learns but also automates them, liberating you to prioritize what truly matters. With Proxy, our innovative agent, you can delegate your tasks to a system that adapts and streamlines your workflow, enhancing focus on essential activities. This technology is transforming the operational dynamics for individuals and businesses alike, offering a tailored, flexible assistant that evolves alongside you. Picture an exceptional version of yourself that works tirelessly, learns rapidly, and manages an increasing array of responsibilities efficiently, ultimately redefining productivity. The future of work is here, and it promises to be more collaborative and less burdensome than ever before.
Learn more