WaitWell
WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.
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Quaeris
Based on your interests, history, and role, you will receive personalized and recommended results. QuaerisAI provides near-real-time data access for all data. QuaerisAI enhances your data and document workload with AI.
To increase knowledge sharing and track performance, teams can share insights and pinboards. Our advanced AI engine transforms your inquiry to a database-ready language within micro-seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.
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ABOUT
Our collection of solutions facilitates swift access to and through your hospital environment within a matter of minutes. Achieving success in today's complex networks of care hinges on smart access and orchestration solutions that span the entire continuum. ABOUT optimizes every phase of patient transfers into hospitals and beyond, including skilled nursing, rehabilitation, behavioral health, and home care services. This optimization leads to an increase in patient referrals and retention, ultimately expanding your health system's reach. ABOUT solutions enable health systems to function as a cohesive network of care, allowing clinicians to seamlessly transition patients between various care environments. The system provides centralized, predictive management of all facets of patient transitions, whether they are entering, navigating through, or exiting the health system, supported by transfers, decision-making tools, and an integration hub. Furthermore, it includes care setting-specific application features, customizable forms, curated networks, and valuable insights to enhance access throughout the continuum of care, which encompasses acute, post-acute, and behavioral health services. This comprehensive approach ensures that patients receive timely and appropriate care at every stage of their journey.
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Amadeus Digital Care Record
The Amadeus Digital Care Record (DCR) offers a thorough solution that aims to give healthcare professionals a consolidated perspective of patient data right when it is needed. By merging information from various healthcare systems into a Health Information Exchange, the platform generates a comprehensive, up-to-date profile for every patient. This efficient methodology enhances clinical decision-making and boosts productivity, while also alleviating clinician fatigue by minimizing redundant tasks. Furthermore, the Amadeus DCR incorporates analytical tools and care coordination features, which play a crucial role in promoting improved patient outcomes by detecting risks at an early stage and facilitating effective care throughout the entire patient journey. Ultimately, this integrated system not only optimizes workflow but also fosters a more patient-centered approach in healthcare delivery.
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