Infosys Genome Solution Description
The Genome Solution empowers businesses in various sectors to harness analytics for delivering tailored experiences to their end-users. This innovative solution enables companies to track customer interactions across multiple channels, including digital platforms, social media, and offline engagements, while integrating the internal data they possess based on behavioral traits, referred to as genomes. With a collection of over 5,000 pre-built customer genomes, it streamlines the process of data preparation and analysis, allowing enterprises to save up to 80% of the time typically spent on data setup. This efficiency not only accelerates data analysis but also lays the groundwork for advanced predictive and prescriptive analytics, fostering insights that are contextual and personalized to specific customer personas. Ultimately, the Genome Solution transforms how businesses understand and respond to their customers' needs in a rapidly evolving market.
Infosys Genome Solution Alternatives
Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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AddSearch
AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences.
With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results.
Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery.
AddSearch product portfolio includes:
- AI Answers – instant, accurate, and direct responses powered by generative AI.
- AI Conversations – natural, chat-like interactions for deeper user engagement.
- Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering.
- Personalized Search – tailored experiences based on behavior and preferences.
- Content & Product Recommendations – boost engagement and conversions.
- Advanced Analytics – insights into user behavior
- Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote
- Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%.
- Seamless Implementation – works with any CMS, via crawler or API
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XetaBase
The innovative XetaBase platform streamlines tertiary analysis by aggregating, indexing, and enriching secondary genomic data, which facilitates ongoing re-evaluation to reveal valuable insights for research and clinical applications. By enhancing data management practices, XetaBase allows for the economical utilization of genomic information both in laboratories and clinical settings. The platform is designed to handle expansive genomic datasets, where increased volume and complexity lead to improved insights and outcomes. Built on the open-source OpenCB software framework, XetaBase is a genomic-native technology that addresses the demands for scalability, speed, and innovative re-interpretation in genomic medicine. Zetta Genomics provides an advanced genomic data management solution tailored for the era of precision medicine. This transformative platform eliminates outdated flat file methods, introducing actionable and relevant genomic data into both laboratory and clinical environments. Furthermore, XetaBase not only supports ongoing re-interpretation but also adapts effortlessly as databases expand to include more comprehensive genome sequences, ensuring that users stay at the forefront of genomic advancements.
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GenomeBrowse
This complimentary software provides remarkable visual representations of your genomic information, allowing you to examine the specific activities at each base pair within your samples. GenomeBrowse operates as a native application on your desktop, eliminating the need to compromise on speed and quality while enjoying a consistent experience across different platforms. Designed with performance as a priority, it offers a quicker and more seamless browsing experience compared to any other genome browser on the market. Furthermore, GenomeBrowse is seamlessly integrated into the advanced Golden Helix VarSeq platform for variant annotation and interpretation. If you appreciate the visualization capabilities of GenomeBrowse, consider exploring VarSeq for tasks like filtering, annotating, and analyzing your data before leveraging the same interface for visualization. The software is capable of showcasing all your alignment data, and having the ability to view all your samples simultaneously can assist in identifying contextually significant findings. This makes it an invaluable tool for researchers seeking to gain deeper insights from their genomic data.
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Integrations
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Company Details
Company:
Infosys
Year Founded:
1981
Headquarters:
India
Website:
www.infosys.com/services/data-analytics/offerings/infosys-customer-genome-solution.html
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Online Support
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