InTouch Tool User Reviews

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  • Name: David G.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Recommended

    Date: Apr 09 2021

    Summary: In summary, the time saving features plus the ability to grow your network quickly was well worth the price paid.

    Positive: This software tool enables you to automatically ask second and third tier contacts to join your LinkedIn network.

    Negative: The initial instructions I found challenging to follow but I worked it out in the end.

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    1 user found this review useful.
  • Name: David J.
    Job Title: Technical Recruiter
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple & Reliable.

    Date: Apr 07 2021

    Summary: A highly recommendable application for all LinkedIn users for building their meaningful network of professionals.

    Positive: Easy to learn and use makes it super useful for daily use.

    It's helpful in building a very specific network of people for your specific requirements.

    Negative: Nothing so far, using it on daily basis with almost no errors whatsoever.
    A perfect app for the long run.

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    1 user found this review useful.
  • Name: Anonymous (Verified)
    Job Title: Principal Consultant
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very easy and intuitive to use

    Date: Nov 23 2021

    Summary: Nice pieces of marketing tools. As a start I was a little bit nervous, is this ok, what’s gonna happen, can I control the thing? But the plugin is so easy to use and all hints very helpful and in the right place, I just started!

    Positive: This is an awesome way to get new Linkedin contacts! It’s like a game. Of course, you can copy-paste all those messages easily, but when you add the amount, then it gets complicated, and not so fun anymore. Intouch is a very easy and intuitive plugin to use. Installation was so easy, too

    Negative: I'm a little bit nervous because my connection request message became visible to messaging view. Usually, you never see those messages when connecting manually, I guess. it's frustrating that you have to keep the browser tab open when to use, which means all days.

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  • Name: Arwyn S.
    Job Title: Owner, Career Catalyst
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's okay

    Date: Aug 21 2023

    Summary: Eh, I put a lot of information above. I am not sure it will go anywhere but I tried. I would love to see more of an inclusive product,

    Positive: Features are okay and design, but could be friendly for people who are neurodivergent. You guys could really benefit from a DEI expert like me to come in and change this for the better.

    Negative: PRICING SUCKS. In a world where there are so many programs, there are not programs that are made for people of all abilities.

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    InTouch Tool Company Response
    Date: Aug 22 2023
    Hi, thanks for your review. Please feel free to reach out to us at support@intouchtool.com to share your vision on how we can improve the tool, including your thoughts on the pricing.
  • Name: Diptesh D.
    Job Title: Founder
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    NO SUPPORT REFUND ME MY MONEY

    Date: Mar 11 2025

    Summary: WORSE WORSE WORSE. Paid the highest tier, it charged me but they are now not renewing it, nor refunding or responding

    Positive: It's good for price honestly. Used for more than 1 year with highest tier and still satisfied but their support is worse

    Negative: Shady altogether. No proper support are you serious?

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  • Name: Justin P.
    Job Title: VP of Strategy
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Impossible to cancel

    Date: Apr 16 2021

    Summary: With absolutely no support or anyway to cancel, I feel like this is a bait trap- product works, but gets flagged by linkedin and you can't cancel.

    Positive: Easy to use, easy to set campaigns.

    Negative: Got flagged quickly by linked in, unable to cancel- no one will respond.

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    InTouch Tool Company Response
    Date: Apr 18 2021
    Hi Justin, we received two emails from you: the first one on April 2nd and the second one on April 16th. Alex from our support team sent you the replies immediately to both of your emails, requesting additional information. In your email, you provided two email addresses asking us to cancel your InTouch Tool account. However, the first email address was on the free plan and didn’t have any paid InTouch Tool subscriptions while the second one was canceled months ago. We’ve sent this information back to you in our reply asking if you have any other InTouch Tool accounts that you want to cancel. Additionally, Alex provided the exact steps how you can cancel your subscription on your end directly from your InTouch Tool account. Every user has full control over their subscription right from their InTouch Tool application under their billing area. Please let us know by replying to support@intouchtool.com if we can further assist you and if you have a different communication channel, for example a different email address or maybe we can schedule a quick call with you. Best wishes, InTouch Tool Tool