ImaginePay Description

Our streamlined approach enables rapid medical payments wherever there is internet access. Tailored for time-of-service transactions, ImaginePay™ simplifies the payment process, ensuring convenience for both healthcare providers and patients alike. Patients can settle their medical bills in five straightforward steps: by entering basic details to pull up their provider balance, choosing their desired payment amount, selecting a payment method, inputting their billing address, and finally confirming the payment details through a review process. It’s as easy as that! ImaginePay™ is fully compliant with HIPAA and PCI regulations, ensuring that your patients' sensitive personal and payment information remains secure. With ImaginePay, you have the freedom to make payments to your providers from any location of your choice. The task of paying your bills has never been easier! To complete a payment, all that’s required is your provider ID from your statement, along with your personal details and a chosen payment method. Additionally, the platform's user-friendly interface enhances the overall experience, making it accessible for everyone.

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Integrations

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Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
ImaginePay
Year Founded:
2000
Headquarters:
United States
Website:
imaginepay.com

Media

ImaginePay Screenshot 1
ImaginePay Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support

ImaginePay Features and Options

Patient Portal Software

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

ImaginePay User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Tech
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Credit Card fraud

    Date: Apr 23 2024

    Summary: Difficult. Foreign (out of US) so insecure. Call sounded like it was in a home with others. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Positive: Nothing. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Negative: Set up auto pay with them and immediately after having given them CC information, we had fraudulent charges next day. No other verbal use of CC was given in past.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Customer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ANSWER PHONE WHEN SOMEONE CALLS IN TO PAY THEIR BILL

    Date: Mar 14 2023

    Summary: ImaginePay has decided Customer Service is NO LONGER part of the "service". MEDICAL BILLING NEEDS TO ANSWER THE PHONE!

    Positive: Nothing. Frustrating. No Customer Service

    Negative: 1) Get a voice message when you call in to just "PAY" your bill -
    MY TIME IS AS VALUABLE AS THEIRS OR MORE SO. Just answer the phone and take the payment.
    2) Wants you to leave detailed messages rather than answering the phone to TALK to the customer and service them quickly!
    3) CHARGE 3% if you use a credit card to pay your provider bill

    Read More...
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