Everbridge IT Alerting Integrations

A comprehensive AIOps solution designed to revolutionize IT operations is at your fingertips. Interlink’s innovative AIOps platform utilizes machine learning to deliver service-focused visibility and actionable insights, significantly enhancing your organization’s resilience against disruptive outages. This all-in-one platform is data-driven and specifically designed to visualize service availability while streamlining IT operations across your entire technology ecosystem. With robust, highly scalable, and security-enhanced solutions that have been validated in some of the world's largest enterprises, Interlink ensures a best-in-class experience. Embrace a flexible approach that allows you to utilize your favorite tools without the worry of vendor lock-in. Our pricing model is low-cost, transparent, and predictable, ensuring a swift return on your investment. Furthermore, we prioritize exceptional support and foster genuine partnerships with our clients for sustained success. By adopting this single-pane-of-glass, service-centric monitoring strategy, you can elevate your DevOps environment to new heights. Ultimately, Interlink's AIOps platform empowers organizations to focus on innovation while maintaining optimal operational efficiency.

If you are concerned about a breaking news story putting your company at risk, you need reliable information. Factal uses a combination of AI and experienced journalists to detect, verify, and geolocate breaking news from thousands of sources around the world. Our enterprise-strength platform gives you unprecedented insight into how your company is affected. Instead of trying to keep up with the pace, you can respond faster and get more done even in the most challenging situations. Factal bridges speed-accuracy gaps through a combination of AI technology and our global team experienced journalists. Factal uses a vast amount of open data to quickly detect, verify, and prioritize critical details. You get a clear picture of the impact on your organization, and verified alerts are sent straight to those who need them. Even in the most difficult situations, you can make the right decisions and respond quickly.

Kova excels at transforming every customer engagement into a productive experience. With our innovative software solutions, your contact center can significantly lower average handle times, access crucial speech analytics and customer sentiment insights, and gather important customer data to refine future interactions. Our platform also facilitates effective management of your call center workforce through strategic scheduling, practical training, and productivity-enhancing tools. Understanding the high cost of acquiring new customers, we prioritize the satisfaction of your existing clientele as a cornerstone of your business success. Kova’s recording solutions for contact centers offer a robust platform for comprehensive multimedia recording, assessment, and storage of calls. A user-friendly interface provides your team with seamless access to audio and screen recordings, quality assurance metrics, speech analytics, and more, equipping you with the essential information to retain your customers. Additionally, we utilize context-aware, dynamic customer surveys to gather feedback across various communication channels, ensuring a well-rounded approach to customer engagement. By leveraging these tools, your organization can create a more responsive and effective customer service environment.