IFS Integrations

Get ready for AI! Keep your field data accurate, organized, and prepared for action. ALMobile simplifies and unifies your field data tracking and payroll processes, ensuring seamless connectivity across your project team. Effortlessly track employee time, attendance, and project details—whether in the field or at the home office. Eliminate the chaos of scattered data and focus on what truly matters with ALMobile’s advanced reporting tools, which are fully integrated with your primary accounting system. Access real-time, customizable project and employee insights that are accurate and easy to analyze. Work smarter and faster with ALMobile—ditch the paper, spreadsheets, and outdated systems for good!

IFS Cloud enables manufacturing companies to integrate and embed intelligence in manufacturing processes within a cloud-enabled solution. It provides optimal scheduling, planning coordination and execution processes as part of covering all aspects of the manufacturing cycle, from planning to shipment. IFS Cloud supports all phases of a manufacturing process for all employees, making it easier to plan, execute, control and analyze many types of manufacturing. What makes IFS Cloud unique? 1. Unique industry depth. IFS Cloud lets you harness a level of industry experience and expertise you simply won’t find in other products. 2. One single product, class-leading solutions. With IFS Cloud, you access all our solutions and capabilities from a single product, built on a common platform. 3. Innovation embedded and ready to use. IFS Cloud puts emerging technologies to work and with clear business relevance and value from day one. 4. Choice and parity, wherever you deploy. You choose where to deploy, whether in our cloud, or a remote location, with no compromises or forced updates. 5. Delightful product experiences. IFS Cloud has a responsive, people-first UI, and structured support for how you buy, implement, operate

IFS Cloud is a comprehensive product that provides top-tier solutions in Service Management, Enterprise Resource Planning, and Enterprise Asset Management. Designed to cater to the unique requirements of your organization and the specific markets you operate in, IFS Cloud merges substantial industry expertise with smart, autonomous features that can be utilized immediately. This platform offers flexible deployment options, allowing you to choose between our cloud services or your own data center, ensuring you have the right infrastructure to support your needs. Its user-friendly design makes customization straightforward, enabling seamless integration with your existing business and application ecosystem. This solution effectively consolidates your fundamental business functions into an enhanced experience that impresses your clients. By leveraging our extensive industry knowledge and strong partnerships, we prioritize customer success at IFS. With various engagement models tailored for different businesses, you can augment your team with our experts to achieve the results and value you seek, thereby fostering a collaborative environment aimed at continuous improvement.

Utilize DeepStream's cloud-based platform to create and oversee your RFPs, RFQs, and RFIs, enabling you to save valuable time, cut costs, and conduct transactions with assurance. By using DeepStream, your procurement team can escape the frustrations of manual source-to-contract processes and refocus on strategic initiatives that enhance business value. As a top-tier e-sourcing solution, we empower teams to efficiently transition from defining business needs to selecting suppliers and managing contracts seamlessly. Plan your RFx procedures, inviting, evaluating, and negotiating with suppliers all within our innovative platform. Develop contracts directly from your accepted Requests, ensuring a streamlined and traceable source-to-contract workflow. Share your specific needs, initiate a search, and discover a fresh selection of suppliers in mere minutes, revolutionizing your procurement approach. Embrace the future of sourcing with DeepStream and transform the way you manage supplier relationships and contract negotiations.

IFS Field Service Management (FSM) stands out as a leading solution tailored for field service operations in large organizations. It encompasses a wide array of features designed to enhance resource optimization throughout the entire service lifecycle. Key offerings include a contact center, management of contracts and warranties, knowledge and project oversight, as well as improved planning and scheduling capabilities. Additionally, it boasts mobile functionality, portals for customers and partners, billing systems, inventory management for service parts, and processes for returns and repairs, ensuring comprehensive support for all service needs. Such a robust framework facilitates not only efficiency but also a heightened level of service delivery.

In the current digital landscape, effectively engaging customers necessitates the creation of a cohesive experience across all the channels they prefer for interaction. Whether through phone calls, emails, chats, or social media, providing uninterrupted service has become increasingly challenging. IFS Customer Engagement solutions empower organizations to offer quicker and more intelligent service, regardless of the communication channel utilized. By integrating an omni-channel contact center with a CRM in a single, customizable, AI-enhanced agent interface, support teams are equipped to provide swift assistance, no matter how intricate the inquiry. By consolidating various customer data sources from different systems and integrating all communication channels, agents can ensure a smooth customer engagement process while simultaneously increasing productivity. Achieving success in the competitive service market hinges on delivering exceptional customer care. Therefore, what are the essential steps required to modernize the contact center and implement effective self-service options? The answers to these questions will define the future of customer service excellence.