IBM Sterling Connect:Direct Integrations

Reactive firefighting is not the best option. You can take proactive action to address issues and meet your SLA commitments. IBM® Sterling Control Center Monitor monitors the critical events in your B2B and managed files transfer (MFT), infrastructure to improve operations, customer service, and B2B governance. It uses rules to notify key audiences when there's a problem with a server or process. Different types of users can access actionable dashboards. Monitor file transfers and B2B transactions. Align server views with operational logic. Identify processes, files, schedules, user roles, security capabilities, and file names. Monitor file transfers and B2B process. Align server views with operational logic. Identify processes, files, schedules, security capabilities, user roles, and file names. Audit reporting and continuous controls monitoring. Consolidate file transfer data and B2B process events from all MFT and B2B systems into one consolidated view.

Origina is the leading third-party independent software support provider for IBM software. Our Global IBM®, independent experts provide dedicated support for over 800 IBM products that are licensed under the Passport Advantage program. Customers receive 24x7x365 customer service tied to a binding Service Level Agreement. This guarantees that customers will get a response time of as little as 30 minutes after an issue is raised. Customers who switch from IBM to Origina for their software support receive fixed-cost savings of up to 50% annually. These savings are compounded with no forced upgrades and a software maintenance plan that extends the life of IBM software. Origina offers the next generation in software support. It adheres to three core principles that allow it to extend the lifecycle of its software, protect its stability and security, and improve the functionality and performance.