Hummingbird Integrations

DaVinci Lock is an advanced, contactless lock and access automation solution designed specifically for self-storage facility operators. It features overlocks for both vacant and delinquent storage units, allowing remote assignment and removal of locks, as well as the ability to secure units with unique serial-engraved locks. Additionally, it automates the delivery of unlock codes to tenants through email or SMS once payment is completed. The system consists of three primary elements: DaVinci Lock, which includes the physical locks and their management software; Tenant Connect, a customizable tenant portal that facilitates access, payment processing, gate/unit entry, auctions, and analytics; and G.O.A.T. (currently in beta), which provides virtual keypad and QR code unlocking along with improved access reporting. Furthermore, the product seamlessly integrates with widely-used self-storage management software, streamlining code delivery and minimizing the need for manual intervention. This innovative system not only enhances security but also improves operational efficiency for storage facility owners.

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.