HotelEYE Description
HotelEYE Platform can help you improve guest satisfaction and increase your hotel's operational excellence. HotelEYE Platform offers 2 apps for staff and guests. It is the perfect solution for all your hotel's needs. We offer different pricing and features depending on your needs and time. We are happy to address any concerns. The staff or receptionist can monitor guests' concerns and respond accordingly. The push of a button allows housekeepers to inform the reception about the jobs that have been completed in each room. You can make any type of offer to your guests and increase sales. No matter what type of offer, they are always welcome. You can easily update your hotel's menu with your favorite dishes and seasonal specials by pressing a button.
HotelEYE Alternatives
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Tripsee Concierge
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Otello
You can increase the satisfaction of your guests by following their lead and increase your income with a fully integrated system. Your guests can customize their travel experience. This unique platform gives you instant access to all departments of your facility via your mobile device. Otello HoDP, a data-driven platform that enables accommodation processes to be fully connected with each other, is called Otello HoDP. Uninterrupted communication between the housekeeping staff and the front desk. Process tracking, time management, and real-time transactions. The Otello platform is a unique way to increase brand loyalty and brand value. Easy analysis of guest data and targeting different segments with the right marketing strategy. Follow-up on requests, complaints, and suggestions, transferring them as a task to the appropriate department, and assigning personnel.
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GoDesk
After check-out, guests can leave feedback to the group. This gives all staff a transparent view about their stay. Guests can send a welcome message, thank-you message, and a WiFi username/password via guest whatsapp. Guests can now use their WhatsApp to contact the staff and management with any queries or concerns. This allows staff to perform service repair while the guest is still at their hotel. This ensures that there are no negative reviews in the online review. Customer delight is only possible when you have a clear view of your customer and their needs. To create a shared view of your guest, you and your team will join an internal chat group. You will be able to see all guest preferences in the chat group, even before the guest checks in. You can now complete the pre-checkin before the guest arrives. Guests can simply walk in, receive their key, and then head to the room. There are no waiting times, no queues, and no wait times.
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Pricing
Pricing Starts At:
$400 one-time payment
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
ATKEN Techniki
Year Founded:
2010
Headquarters:
Greece
Website:
www.hoteleye.eu/
Media
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Product Details
Platforms
SaaS
Windows
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
HotelEYE Features and Options
Hospitality Property Management Software
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
HotelEYE User Reviews
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