Hibot Description
Enhance your communication strategies, organize your data, and establish a personalized platform to elevate customer interactions with both human agents and chatbots. You can deploy various agents to handle conversations on WhatsApp, Facebook Messenger, and Instagram comments, allowing for a seamless customer experience. Gain insights into conversation flows, monitor average response times, and assess the quality of replies provided by your agents. Our chatbots, designed to meet your specific requirements, ensure round-the-clock customer support. By facilitating real-time interactions, you can boost conversions and increase sales. Offer prompt assistance through the channels your customers prefer while efficiently managing order processing, whether through your agents or our specially crafted chatbots. With Hibot, you only need a single WhatsApp line, and you can have as many agents as you require to address user inquiries simultaneously. Moreover, Hibot's intelligent conversation balancing system ensures that the most available agent is always assigned to meet your client's needs efficiently. This comprehensive approach not only improves customer satisfaction but also streamlines your operational workflow.
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Integrations
Company Details
Company:
Sofka Technologies
Headquarters:
Colombia
Website:
hibotchat.com/en/home/
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Hibot Features and Options
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