HelpHub Description

HelpHub provides a way for users to access help documents, AI-driven Instant Answers, and additional support seamlessly within your application. By incorporating HelpHub, users can find solutions to their problems without disrupting their experience in the app, which often leads to a noticeable increase in conversion rates for our clients. To enhance the searchability of help documents and Instant Answers, HelpHub employs semantic search technology, which focuses on the meaning behind the words rather than just the terms themselves. This feature is particularly beneficial as users may not always be familiar with the specific vocabulary used in your application. As a result, even if they search using approximate phrases related to your app's terminology, they are still likely to receive relevant answers to their inquiries. This capability not only improves user satisfaction but also contributes to a more intuitive support experience.

Pricing

Pricing Starts At:
$50 per month
Free Version:
Yes

Integrations

Reviews

Total
ease
features
design
support

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Company Details

Company:
CommandBar
Headquarters:
United States
Website:
helphub.commandbar.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

HelpHub Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

HelpHub User Reviews

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