HawkSoft Integrations

With Formstack, automate manual processes, deliver solutions quicker, and go from idea to workflow in minutes and save hours—all with clicks, not code. Combining a visual workflow automation builder with digital forms, document generation, and eSignature solutions, the Formstack Platform enables you to quickly create countless solutions to your workday pains and your customers’ digital expectations. Build for your immediate needs—from applications to proposals to onboarding—and scale to help meet your larger, org-wide digital initiatives. All with the Formstack Platform.

Certificial® harnesses real-time data to guarantee that businesses maintain ongoing, compliant insurance coverage. Transition away from outdated, one-time documents; say goodbye to the hassle of emails, phone calls, or faxes. Certificates of Insurance (COIs) serve various audiences, each with distinct purposes. No matter your intent behind using COIs, our intelligent COI network ensures that everyone accesses the same constantly updated information. Whether you're utilizing a dedicated certificate module or integrating with another platform, our network sets a new benchmark for the continuous sharing and monitoring of smart COIs and associated data. Empower each participant in the COI process to engage in a data-driven, real-time exchange of coverage details. Protect your business by eradicating uninsured activities, streamline your compliance management through a consolidated platform, and proactively address non-compliance issues to avert uninsured claims and guarantee sufficient coverage throughout the year. This innovative approach not only enhances efficiency but also reinforces a culture of accountability and transparency within your organization.

Incorporate insurance intelligence into your applications to enhance cross-selling potential or establish an insurance marketplace. Enrich user profiles with comprehensive insurance data sourced directly from providers. Gain insights into assets, coverage options, and risk assessments to discover innovative methods to add value to your services. Collaborate with Canopy Connect's partners to tap into new revenue streams in the insurance sector, offering solutions that vary from pay-per-click models to fully branded insurance agency offerings. Impress your users with intuitive interfaces that facilitate seamless sharing of insurance details, utilizing either our user experience design or your own. Serving customer-centric companies, fintechs, insurtechs, marketplaces, lenders, insurance carriers, and beyond, we empower users to effortlessly and securely share their insurance information through connections with the nation's leading carriers. Our system imports and organizes insurance documents, policy specifics, contact details, driver information, and claims histories, enhancing the critical information available to you. By leveraging our technology, you can ensure a streamlined experience that meets the evolving needs of your clients.

With automated workflows that are triggered based on policy expiration dates, you can process client renewals in fraction of the time it takes staff to do manually. With broker-tested emails and automated workflows that maximize each interaction, you can connect with prospects and policyholders at all stages of the insurance lifecycle. You can boost your online reviews and convert dissatisfied customers with the well-respected Net Promoter®, survey tool. It helps you gauge and improve the customer experience. You can reduce your call volume and improve customer experience by giving policyholders 24/7 online access to their policy documents, proofs of insurance, billing, etc. You can see how Pathway makes it easier to attract clients and keep them satisfied for your CSRs and brokers. Learn how automated marketing solutions can transform the way agents and brokers do business.

With Gaya, the monotonous chore of transferring information from one carrier to another is eliminated, allowing you to gather all essential details at once and swiftly autofill the necessary carrier portals. By handling the repetitive data entry tasks, Gaya frees up your time so you can focus on nurturing relationships and establishing trust with your clients. Utilizing advanced AI technology, Gaya expertly scans and retrieves data from various sources, including carrier portals and Agency Management Systems (AMS). It is also capable of extracting data from physical documents, such as carriers' declaration pages and record forms. Additionally, if you take screenshots, Gaya will smartly identify and capture pertinent details. The platform effortlessly pastes this information, ensuring that carrier portals and other insurance web systems are filled out automatically. No matter if the form features an input field, checkbox, radio button, or drop-down menu, Gaya’s AI is equipped to handle it all efficiently. This innovative tool not only streamlines your workflow but also enhances your overall productivity in the insurance processing landscape.

vBots is a cutting-edge AI-powered automation platform tailored for insurance agencies seeking to streamline and scale their operations without the complexities of coding or integration. These intelligent bots automate essential yet time-consuming tasks such as direct bill reconciliation, policy renewal notifications, cancellation notices, and document retrieval, all customized to align with your agency’s specific workflows. Equipped with advanced AI and optical character recognition (OCR), vBots can intelligently interpret and act on complex data, ensuring accuracy and efficiency. Designed for rapid deployment, vBots require no heavy IT infrastructure changes—simply plug and play to achieve measurable results within weeks. This scalability allows agencies to manage workload spikes during critical periods like tax season, open enrollment, or month-end without hiring extra staff. Fully platform-agnostic, vBots seamlessly integrate with any existing software, portals, or systems, preserving your current technology investments. The solution not only reduces manual errors but also accelerates turnaround times, enabling your team to concentrate on strategic, customer-centric tasks. By adopting vBots, insurance agencies modernize their operations while maintaining flexibility and control. The bots provide continuous support that adapts to evolving business needs and regulatory requirements. Overall, vBots delivers intelligent automation that transforms insurance workflows into streamlined, scalable processes.

Sonant serves as an AI receptionist specifically designed for property and casualty insurance agencies, transforming routine incoming calls into tangible revenue without the need for additional personnel. It operates around the clock, offering personalized interactions that mimic human conversation, quickly identifies callers, and effectively captures requests for quotes or services while also facilitating appointment scheduling and directing calls to agents as necessary. To enhance agency efficiency, it automatically summarizes discussions for integration into agency systems. Additionally, Sonant boasts multilingual capabilities, enabling seamless communication even within a single call, supports multiple calls simultaneously, and integrates smoothly with leading Agency Management Systems (AMS) such as EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, and Zywave, among others, as well as various calendars and automation tools. Furthermore, it is engineered for minimal latency and is specifically optimized for workflows within the insurance sector, featuring safeguards that prevent it from delving into intricate coverage details, ensuring compliance and focus on essential service delivery. By utilizing Sonant, insurance agencies can streamline operations and enhance customer engagement effortlessly.