GuestCentrix Integrations

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

Introducing a dependable and highly secure digital key solution specifically designed for both independent and branded hotels, tailored to enhance guest satisfaction while simplifying operations for your staff. This innovative technology not only elevates the guest experience but also reduces the burden on your team. Our thorough automated testing conducted in our robotics lab guarantees that our digital key technology stands out as the most efficient and trustworthy in the market, resulting in delighted guests and a more manageable workload for your employees. Whether you prefer utilizing our app or your existing application, we are equipped to meet your digital key solution requirements. Although integration with your property management system is optional, OpenKey functions optimally when combined with it. As the leading independent provider of digital key solutions in the hospitality sector, OpenKey is committed to excellence. Our dedicated team possesses vast expertise in delivering technological advancements to the hotel industry, consistently aiming to provide the latest, user-friendly, and reliable solutions that not only enhance the experience for your guests but also simplify your operational processes. By choosing OpenKey, you can ensure a seamless transition into the future of hotel technology, making your establishment a prime choice for discerning travelers.

Idealpos stands out as the premier selection for Point of Sale Software and Hardware solutions. With a variety of modules and functionalities, Idealpos assists in streamlining the everyday processes of your Retail Business. Among our widely utilized features are a customizable POS Touchscreen Interface, Stock Control, Reporting, and User Permissions, among others. You can easily access your Idealpos 7 Reports Online, which allows you to monitor your daily earnings and performance from anywhere, at any time, simply by using a smartphone or tablet with internet access, making it easy to compare current performance to that of previous periods. Idealpos also provides numerous modules tailored to meet the needs of your Hospitality Business, including options for Restaurant management, Room Reservations, Gaming, Loyalty programs, Bar Tabs, and more. For a comprehensive overview, be sure to check out our Hospitality Brochure, where you can discover all the available features in detail. This extensive range of offerings ensures that Idealpos remains a versatile solution for businesses across various sectors.

This platform is an excellent means to enhance your revenue. Just by attracting two guests daily, you can achieve a solid return on investment from this service. Opting for EasyWay ranks as the most advantageous decision I’ve made for my business. It consistently surpasses my expectations, significantly enhancing our revenue, improving staff productivity, and elevating guest satisfaction. EasyWay has demonstrated its value in our ongoing mission to enhance the seamless experience we offer our guests and to provide genuine hospitality. By utilizing a customizable web chat, you can actively engage with visitors on your website and boost direct bookings. Furthermore, our analytics provide valuable insights into your operations and guest experiences, allowing for continuous improvement. This comprehensive approach not only drives results but also fosters a deeper connection with your clientele.

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Altitude is a comprehensive smart hotel platform designed to streamline the operational process, equipping you with essential tools for success. Empower Our goal is to reduce the burden of manual management, enabling the hospitality sector to achieve results across all dimensions of their operations. We advocate that success doesn't hinge on extravagant features; rather, it stems from providing budget-friendly solutions that attract guests, foster growth, and are straightforward to oversee. Escalate Enhance your business's potential with simple solutions that empower guests to tailor their stay experience. Allow your patrons to influence additional revenue through upselling, cross-selling, service orders, and direct bookings, thereby increasing profitability. Engage Establish a connection with your guests at any moment using real-time communication tools like SMS messaging, push notifications, and service requests. Our contactless mobile and web portal tools allow guests to discover your hotel long before their arrival, creating a seamless and engaging experience from the start. Additionally, this level of interaction can significantly improve guest satisfaction and loyalty, encouraging repeat visits.

Point of Sale ExceedPOS from H&L gives you total control and transparency over your food and beverage operations. Ultimate customisation To simplify your day, customize your point-of-sale. You can easily add products, set prices and link up your payment and printer systems. Manage your inventory H&L's integrated stock management POS Software system manages both food and beverage items with ease and simplicity. Stocktakes The POS can be used to perform stocktakes. The completed count is processed, and sent to the Stock module for processing. Available portions Let your system handle your available portions For a shift, your staff can view it on every POS. Stock Batches Staff can record stock delivery. You can record information such as weight, temperature, and quantity. Drive incremental sales Enhance staff performance

REVEAL HOTEL DATA TO REVENUE Increase direct bookings and incremental revenue by having the ability to access, optimise and manage your hotel data. We are your single source solution for hotel data. DATA EXTRACTION InTouch Data's pmsXtract can securely access, extract, and clean data from a wide range of PMS. CUSTOMER RELATIONSHIP MAINTENANCE DataArc, our CRM application, is your complete-function solution for accessing, managing, and monetising guest data. EMAIL MARKETING DataArc.mail allows you to create powerful, data-driven communications for your guests. BUSINESS INTELLIGENCE HotelSnapShot consolidates both internal and external data, beyond the PMS, in order to help you identify factors that are affecting your hotel.

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.