ServoDesk
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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1Password
1Password is a password manager that's secure, scalable, easy-to-use, and trusted by some of the most prestigious companies in the world. 1Password makes it easy to keep your employees safe online with its simple interface. Good security habits will become second nature once 1Password is a part of your employees' workflow.
1Password Advanced Protection now available with 1Password Business You can set Master Password policies, enforce two factor authentication across the entire team, limit access with firewall rules, review sign in attempts, and require that your team use the latest version 1Password.
Our award-winning apps can be downloaded for Mac, iOS and Linux as well as Windows, Android, and Windows. 1Password syncs seamlessly between devices so that your employees have access to their passwords at all times. Your risk is reduced and your productivity increases when everyone uses 1Password.
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Launchpad
It fosters a sense of community by facilitating the sharing of code, bug reports, translations, and ideas across various projects, regardless of the tools used. Launchpad enables users to exchange bug reports, updates, patches, and comments seamlessly across different project lines. Additionally, it allows for the sharing of bug data with other tracking systems like Bugzilla and Trac. It includes all essential features of a bug tracker, such as web, email, and API interfaces, connections between bugs and their respective fixes, and team-based delegation capabilities. Once users are prepared, they can upload their code branches to Launchpad and propose merging them back into the main codebase. The code review process, accessible through both web and email, provides a public space for discussing and deciding on the acceptance or rejection of merges. Moreover, Launchpad simplifies the translation process for everyone involved, offering translators a user-friendly web interface that provides automatic suggestions from an extensive library of over 16 million strings. This combination of features not only enhances collaboration but also ensures that all contributors, regardless of their background, can participate effectively in the development process.
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Beanstalk
An all-encompassing workflow for writing, assessing, and deploying code is available without the need for client involvement. You can effortlessly add files, create branches, and make edits directly within your browser for immediate results. Gain complete authority over individual and team permissions by setting rules at both the repository and branch levels. This adaptable system accommodates organizations of all sizes. Ensure your entire team remains aligned with features like notifications, email summaries, a comparison view, and a comprehensive history of commits and files. You can initiate a code review, delegate tasks, and dive into your work seamlessly. The code review process is crafted to encourage early discussions and integrates smoothly with your branch, leading to enhanced feedback from your colleagues. It offers two distinct forms of feedback: Issues and Discussions. Comments that necessitate specific actions are categorized as issues, making it clear what hurdles need to be overcome for your feature to gain approval. Additionally, understanding how much code review coverage your repository has can help in managing potential risks. Effective communication and collaboration are key to a successful development process, ultimately contributing to a more robust codebase.
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