QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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MentorCity
MentorCity is an intuitive online mentoring program that helps to build the future of individuals and organizations through the power and connections of relationships. MentorCity is a unique online mentoring software that can be used by schools, companies, and associations to help with member engagement, succession planning, diversity and inclusion strategies, and leadership development. MentorCity is a powerful personal development tool that helps organizations save time by reducing matching responsibilities. This allows program administrators to concentrate their efforts on creating a mentoring culture that produces exceptional results.
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Second Spectrum
Second Spectrum, a member of the Genius Sports family, serves as the official tracking provider for major leagues like the NBA, Premier League, and MLS, delivering an extraordinary level of machine comprehension for every match. Collaborating closely with these leagues, Second Spectrum has developed innovative products and experiences tailored for coaches, analysts, players, producers, storytellers, and fans alike. This enables the creation of personalized and interactive augmented content, all driven by advanced machine understanding of sports. Teams that achieve success utilize our machine intelligence to efficiently locate and share video resources, uncover vital insights, and enhance decision-making processes in a more informed, quicker, and smarter manner. With our unparalleled and distinctive dataset derived from machine-learned video indexing, users can gain deeper knowledge, share more effectively, and ultimately secure victories by analyzing every moment of gameplay and automatically interpreting all events that occur. Additionally, our cutting-edge video platform is capable of integrating with your current video sources, or we can capture your games using our advanced camera technology, ensuring comprehensive coverage and insight.
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SportCoding
SportDraw is the top-notch application for creating and distributing animated drills and strategies for a variety of sports including basketball, handball, football, and water polo, among others. Users can publish their plays and drills in formats such as mp4, mpeg, or avi video files. The platform allows for the creation of play diagrams, serves as a tool for practice sessions, game preparation, and opponent scouting reports, enabling teams to devise counter-strategies that align with their offensive and defensive philosophies. For coaches and clubs, digital video scouting and analysis are essential tools that facilitate a deeper understanding of gameplay. With just a click, this technology makes it possible to analyze player behaviors and events across multiple games. Users can also utilize predefined tags for effective scouting and evaluation of basketball games. The analysis extends to individual players, points scored, specific plays, and team performances related to their positions on the court. Additionally, the application supports classic video cutting and editing to create compelling clips of significant events, along with the ability to overlay text and graphics on videos for enhanced analysis. This comprehensive approach to sports analysis empowers coaches to make informed decisions that can elevate team performance.
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