Top Pick

Fuze Description

Fuze stands out as the leading global platform for cloud communication and collaboration tailored for enterprises. It streamlines the intricacies associated with managing on-premises communication systems, ensuring exceptional voice quality and reliable service through unlimited calling to over 110 countries via more than 50 carriers, making it an excellent choice for businesses with a significant international presence. With a decade of experience supporting clients worldwide, we offer a strategic roadmap to maximize the benefits of your Fuze deployment. This comprehensive application operates flawlessly across various locations and devices, providing deep insights into usage, engagement, and organizational productivity. Upgrade your communication strategies with the premier cloud platform that integrates unified voice, high-definition video conferencing, real-time chat, content sharing, and contact center solutions all in one place, revolutionizing how teams collaborate and connect. Embrace the future of communication with Fuze and unlock the full potential of your enterprise.

Pricing

Pricing Starts At:
$20 per user per month

Integrations

Reviews - 7 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Fuze
Year Founded:
2006
Headquarters:
United States
Website:
www.fuze.com

Media

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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Online Support

Fuze Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Fuze Lists

Fuze User Reviews

Write a Review
  • Name: Rash D.
    Job Title: Analyst
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic FUZE

    Date: Jun 22 2021

    Summary: Best conference calls experience.(Superb Audio and Video quality)
    Cost effective.
    Easy to install/ setup

    Positive: One of a great and competitive software in the market now. I like this tool for corporate use. Best for instant messaging and video/audio calls. Easy to set up a call or meeting.

    Negative: I had issues with refreshing resetting status. But got fixed after connecting with support.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Productive and powerful communication tool

    Date: Aug 29 2020

    Summary: Fuze is the ultimate solution for team communication for the best collaboration. It offers powerful cloud meetings, calls and texts to connect with the team. It works very smooth with great integration. I highly recommend this tool.

    Positive: Fuze offers an excellent tool to make communicate with teams easily. Cross-platform app availability. Instant collaboration using intuitive chat and calls. Easy to use and great user interface.

    Negative: It worked great for me. Nothing to share about cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Product application specialist
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple Team Collaboration tool

    Edited: Nov 07 2022

    Summary: Fuze is an outstanding platform. It provides a centralized platform to collaborate with coworkers. Fuze also has the capability of integration. It supports most CRM and shares useful information on its home screen.

    Positive: It has a beautiful and appealing interface. Fuze has also mobile support which assures you can get in touch with coworkers anytime. Easy to host video meetings. File sharing works superbly.

    Negative: It has less number of features when compare with its competitor Slack. They offer more integration and collaboration options.

    Read More...
  • Name: D K.
    Job Title: User Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best in the market

    Date: Jun 17 2021

    Summary: Overall experience is great. Easy to operate, Using it for calls, meeting and video conference's. Thanks to Fuze team for great software.

    Positive: I have been using it for 4yrs. Amazing tool for calls, meeting and video conference's. Best for office use.

    Negative: Connectivity is the concern. Initially I had issues with connectivity. But it got fixed after connecting with their customer care.

    Read More...
  • Name: Andrea N.
    Job Title: Executive Assistant
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Leave face-to-face meetings behind and adapt videoconferencing with Fuze

    Date: Mar 30 2021

    Summary: It is a good alternative for organizations that want to digitize and automate meetings through videoconferencing or group calls for a complete and effective reception of information. Although it provides many tools in that specialty, the application has certain limitations is to manage agendas and keep records of meetings.

    Positive: The application combines an implementation of different communication tools through conferences with one or more people. It provides several options for contact through video and audio conferences. It also manages a section for managing private and group chats where you can share various files.

    Negative: As disadvantages we determined the limitations in terms of access to an extension for mobile devices, its tools can only be used for desktop devices. Similarly, we do not have functions to manage a project calendar creation with this application.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager of Organizational Development
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helps to increase workflow

    Date: Oct 16 2020

    Summary: Overall, Fuze is an absolutely incredible tool to make the workforce strong and effective. It allows us to communicate with the business team from anyplace. Fuze also allows us to make a video meeting on the same platform.

    Positive: It's a good tool to make meetings and group communication with business project teams. The paid plans are cost-effective. We had a good experience with its meeting service. The user Interface is easy to navigate.

    Negative: Call quality issues when connected to an open network.

    Read More...
  • Name: Ramesh S.
    Job Title: Senior Technical Support
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Packed with all communication solutions

    Date: Jun 26 2020

    Summary: Fuze is a very handy communication software. My whole organization sifted to Fuze service. It's the best solution for online VoIP calling and getting rid of physically unreliable wired connections. It offers high standard Voice and Video conferencing.

    Positive: #1- Fuze is the best alternate of physically wired calling.
    #2- It offers us very high standard VoIP calling.
    #3- It can also be used as business purposes as well as client solutions.

    Negative: #1- Fuze mobile version is unreliable and functionally usage should be improved, because most of the client contact us from mobile version.

    Read More...
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