FortiVoice Integrations

FortiGate Cloud enhances network management for Fortinet devices such as FortiGate, FortiSwitch, FortiAP, and FortiExtender, streamlining the process of initial deployment, configuration, and continuous maintenance. This platform offers advanced analytics and reporting capabilities designed for small to medium-sized enterprises, allowing organizations of any size to gain comprehensive insights into their security posture. As a cloud-based software-as-a-service (SaaS), FortiGate Cloud delivers a variety of management, reporting, and analytical tools tailored for FortiGate next-generation firewalls. It further simplifies the deployment, setup, and management of FortiGate alongside SD-WAN functionalities, FortiSwitch, FortiAP, and FortiExtender through zero-touch provisioning, ensuring full visibility over the entire deployment process. With the ability to scale according to your needs, FortiGate Cloud can evolve from managing a single FortiGate device to overseeing a complete security management service capable of handling thousands of devices across numerous clients. This flexibility ensures that as your business grows, your security management capabilities can adapt seamlessly to meet new challenges.

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Fortinet has established itself as the leading SD-WAN provider in terms of market share revenue growth. Its SD-WAN solution offers sophisticated routing, self-healing features, and adaptable security through either a network firewall or SASE-based cloud-delivered services, all integrated into a cohesive package. The Fortinet Secure SD-WAN (software-defined wide-area network) empowers businesses to both transform and secure their WAN edges comprehensively. By adopting a Security-driven Networking strategy that operates on a single operating system with a unified management console, organizations can enjoy an enhanced user experience, improved security effectiveness through the convergence of networking and security, and increased operational continuity and efficiency. Designed to tackle contemporary complexities and threats, Fortinet Secure SD-WAN caters to the essential business needs of its customers. Furthermore, its architecture is built to evolve, safeguarding investments as organizations embark on a digital-first path and facilitate a work-from-anywhere environment, ensuring they remain resilient in the face of changing technological landscapes.

The Azure Marketplace serves as an extensive digital storefront, granting users access to a vast array of certified, ready-to-use software applications, services, and solutions provided by both Microsoft and various third-party vendors. This platform allows businesses to easily explore, purchase, and implement software solutions directly within the Azure cloud ecosystem. It features a diverse selection of products, encompassing virtual machine images, AI and machine learning models, developer tools, security features, and applications tailored for specific industries. With various pricing structures, including pay-as-you-go, free trials, and subscriptions, Azure Marketplace makes the procurement process more straightforward and consolidates billing into a single Azure invoice. Furthermore, its seamless integration with Azure services empowers organizations to bolster their cloud infrastructure, streamline operational workflows, and accelerate their digital transformation goals effectively. As a result, businesses can leverage cutting-edge technology solutions to stay competitive in an ever-evolving market.