Epicor Indago WMS
Epicor Indago WMS is a warehouse management system that enables businesses to track the movement of every part, from the moment it’s received until it leaves the warehouse. Additionally, the solution’s mobile applications ensure stocking updates occur in real-time within the ERP platform. Dramatically increased inventory visibility and accuracy combined with real-time cycle counting means users can reduce annual physical inventory requirements. Epicor Indago WMS enables businesses to save substantial time and labor expenses.
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CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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ARMATURE Fabric
ARMATURE Fabric™ provides a comprehensive solution for overseeing your accreditation, certification, credentialing, audit, quality, and compliance processes all within one cohesive platform. By utilizing our software, you can enhance efficiency, improve security, and deliver superior service to your stakeholder communities.
No matter if you are working with institutional, programmatic, or specialized accreditation programs, certifying various individuals or organizations, conducting thorough audits, or addressing non-conformances, ARMATURE Fabric streamlines these activities for both you and your stakeholders, ensuring a more productive experience.
Our cloud-based software ensures data collection through a variety of methods, including online applications, assessments, audits, inspections, surveys, and self-evaluations. Additionally, it allows you to handle workflows related to accreditation, certification, audits, and compliance while efficiently managing documents and identifying issues. With features that enable reporting and trend analysis, ARMATURE Fabric empowers organizations to proactively adapt and improve their practices.
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AppDynamics
We address your most pressing business challenges through adaptable, straightforward, and scalable solutions designed to facilitate your digital transformation journey. Start utilizing our premier business observability platform today to achieve comprehensive visibility across your operations with insights tailored for business needs, powered by AppDynamics and Cisco. Focus on what truly matters for your organization and your workforce, allowing you to monitor, collaborate, and act in real time. By gaining a profound understanding of user interactions and application performance, you can convert efficiency into profitability. Link full-stack performance analytics with essential business indicators such as conversion rates, enabling you to swiftly tackle problems before they have a detrimental effect on revenue. Navigate the uncertainties of the modern technological environment with our easily deployable solutions that promote growth, enhance customer satisfaction, and engage your teams in achieving business excellence. By aligning application performance with customer experiences and key business outcomes, you can ensure that critical issues are prioritized effectively, safeguarding your customers' experiences. The synergy between performance metrics and business success is vital for fostering innovation and maintaining a competitive edge.
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