FUGU Description

FUGU offers self-learning fraud prevention. FUGU's fraud-detection software tracks online payments post-purchase, as we believe that EVERY PAYMENT COUNTS!

WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT!

FUGU reduces false transaction declines by 50%, wins chargeback disputes by 60%, and identifies fraud attacks, including friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes.

FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry.

FUGU is a must-have solution for online payments:

1. eCommerce websites - supporting all platforms (+ Shopify app)

2. Payment getaways

3. Software as a service (recurring revenue) - ongoing risk assessment

4. Investments \ exchanges (for accepting investors' deposits)

5. Gaming\Casino

6. Banks, creditcards, etc

7. Chargebcks guarantee

FUGU support all eCommerce platform and offer:
1. Shopify fraud detection and prevention app
2. Woocommerce fraud detection & prevention
3. Magento fraud prevention & detection
4. Bigcommerce fraud detection & prevention
5. Wix fraud detection

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Pricing

Pricing Starts At:
$99
Pricing Information:
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.

Chargeback liability - starting at 0.0025\transaction

KYC - Individual pricing per client's needs
Free Version:
Yes

Integrations

API:
Yes, FUGU has an API
View Integrations

Reviews - 5 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
FUGU Risk
Year Founded:
2018
Headquarters:
Israel
Website:
bit.ly/39DMjF0
Update This Listing

Media

Play Video Ongoing risk assessment KYC - Credit card scan, blurred digits Risk scenarios management Risk scenarios overview Country distance (IP vs shipping address) Transactions overview
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

FUGU Features and Options

Chargeback Management Software

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection Software

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Financial Risk Management Software

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

FUGU User Reviews

Write a Review
  • Name: Owen C.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome fraud prevention app!

    Date: Jul 20 2022

    Summary: It monitors every payment that is made by customers and does so much more! I would probably rate it 4.8 stars just because of the price.

    Positive: I like that it monitors every payment that is made on your Shopify store! There is also a free plan.

    Negative: The pricing was a bit much but I guess in the long run it can save you money.

    Read More...
    FUGU Company Response
    Date: Jul 21 2022
    Thank you for your feedback, Owen. It is great that you find FUGU useful, we are working very hard to make our users satisfied! Regarding the pricing, please contact us in person, and let's see what we can do to assist. Thanks again!
  • Name: Divya R.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    FUGU helps us feel safe about our payments

    Date: Jul 19 2022

    Summary: This app was easy to install and very straightforward in the setup and couldn't be happier with mu choice to use it.

    Positive: Since we expect big transactions for equipment that we would have a hard time replacing, it's great to know that extra layer of security in preventing fraud and validating transactions happens on our store.

    Negative: Having selected and set this app up, have not come across any con in using this.

    Read More...
    FUGU Company Response
    Date: Jul 20 2022
    Thank you, Divya! We are so happy to have your review and want to let you know that we are here for anything you might need. My email is emma@fugu-it.com and I'm available for all our users - feel free to reach out anytime!
  • Name: Nancy T.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraud Protection- Best App

    Edited: Jul 19 2022

    Summary: This helps me make more informed decisions on my internet orders. I am able to look at key components before accepting the order.

    Positive: With every sale, they offer a comprehensive break down for fraud analysis. It is great to utilize a tool that helps protect my small business. One sale at a time.

    Negative: I have not had any issues. However, before installing this app- I had a chargeback. Worst experience ever.

    Read More...
    FUGU Company Response
    Date: Jul 19 2022
    Dear Nancy, We appreciate your feedback and are happy to see that FUGU brings significant value to your business:) We will keep working very hard to deliver the best product together with the best customer support. Thank you very much and feel free to reach out for anything you need!
  • Name: Liran M.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Thank you !

    Date: Jun 29 2022

    Summary: Moreover, the concept of full chargeback liability, which also manages legit chargeback, is just amazing - freeing our hands to do more important things while making sure we don't lose any income.

    Positive: FUGU has reduced our false declines by 70%! They just pick up a lot of money that we used to leave on the table.

    Negative: I don't have any cons for the service and product. again, thank you!

    Read More...
    FUGU Company Response
    Date: Jul 03 2022
    Thank you Liran! We appreciate your feedback and are glad to see that you're satisfied:) We will keep working very hard to maintain this level of satisfaction!
  • Name: Krista R.
    Job Title: Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    FUGU

    Date: Jul 19 2022

    Summary: So far, a good experience. I like the reports given and the analysis of high risks orders that are brought to my attention right away. Will keep.

    Positive: So far, FUGU has given my business accurate analysis and on time reporting. The high-risk orders are brought to my attention immediately, and has caught one scammer so far.

    Negative: I do not see any cons to the application so far.

    Read More...
    FUGU Company Response
    Date: Jul 20 2022
    Thank you, Krista, We appreciate your feedback and are happy to know that you find FUGU a useful tool for your business. We will be very glad to hear from you and see if there is anything we can do for you. My email is emma@fugu-it.com , feel free to reach out anytime!
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