FAQPRIME Description
Everyone knows that a poor onboarding process and no self-service help can cause users to abandon your product instantly. You can't do that in this economy, or any other. Faqprime, an AI-powered platform for knowledge management, is designed to improve customer support and engagement. It includes features like personalized user onboarding tours and contextual help in the app, pop-ups to encourage feature adoption, NPS surveys in the app, a product training academy and a section dedicated to product updates. Faqprime offers a customizable SEO-ready knowledgebase with free SSL support and custom domain. The platform integrates seamlessly into existing systems, supports multi-media content, and provides advanced search functionality. Faqprime analytics provide real-time insights on user interactions. This allows businesses to improve support content and the overall user experience.
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