Extole Reviews

Summary: The strategy tactics recommended for our Refer-a-Friend programs and Holiday Drop-a-Hint programs have exceeded expectations by far in both ROI and conversions. Truly experts in their field. I would highly recommend working with them.

Positive: I love Extole's interface. Also, their customer support is second to NONE! The care and attention we receive from Extole make my life much easier and who can't use that.

Negative: There really are no cons. The only thing I can think of is that I wish COVID was over so we could resume our in-person check-ins and lunches!

Summary: In my experience with working with Extole, the team is extremely knowledgeable and helpful. They go above and beyond to help you further optimize your program, as well as make creative additions to solve for overall business requirements.

Positive: The tool is extremely user-friendly and is easy to familiarize yourself with. Similarly, the program is reliable and more or less runs itself - you don't have to be constantly hands on with it from a day-to-day perspective.

Negative: The dashboard is a little cumbersome and at time can be difficult to follow. Like many marketing dashboards, the revenue reported is inflated and difficult to align with business reporting.