Exelysis Contact Center Integrations

Our property management system stands out in its uniqueness and accessibility, streamlining the process of selling rooms and overseeing your hotel operations in the cloud. You can easily list all available rooms on various online booking platforms as well as at the reception using a single software solution. Furthermore, any updates to hotel information can be made across all booking systems at the same time, ensuring consistency. Rooms can be sold directly through your website, allowing for a seamless experience without the need for intermediaries. Adjusting the pricing and availability of rooms is manageable from one centralized interface, simplifying operations significantly. In the event of a booking cancellation, the room is automatically relisted for sale, while once a room is booked, it is promptly removed from availability across all platforms. The PMS Cloud is compatible with both desktop computers and mobile devices, giving you the freedom to manage your hotel operations from anywhere. This flexibility means that as long as you have internet access, you can oversee your workflow without being confined to a specific location. Additionally, our hotel property management system facilitates the complete automation of all business processes, including room sales, which ultimately enhances efficiency and productivity within your establishment. The ease of use and comprehensive features make it an invaluable tool for modern hotel management.

CRM Software™ empowers businesses with a customer-focused approach by meticulously documenting every transaction detail of their clients. This comprehensive tracking enables an in-depth analysis of the customer's entire engagement with the company, revealing distinct behavioral trends. By facilitating strong customer relationships and fostering loyalty, CRM Software™ serves as an optimal solution for enhancing customer interactions. It enables personalized marketing efforts that enhance the customer's propensity to spend more, ultimately increasing the value derived from the relationship over time. Additionally, CRM Software™ operates as a hybrid model, capturing customer profiles regardless of whether they shop in physical stores, online, or through any other channel. Furthermore, this software seamlessly integrates with IVR systems and call centers, ensuring that a complete record of customer interactions is maintained across all points of contact, thereby enriching the overall customer experience. This holistic approach not only improves service delivery but also positions businesses to better anticipate and meet customer needs.