Eclipse AI Description

Eclipse AI is an AI tool that plugs into your existing system. It detects risk indicators that can lead to customer turnover. Eclipse AI allows you plug in voice-of-customer data via different channels (surveys and reviews, chat logs or phone logs), etc. Eclipse AI then generates risk mitigations that reduce customer churn using analysis of your voice and industry best practices.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Eclipse AI
Headquarters:
Australia
Website:
eclipse-ai.com

Media

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Product Details

Platforms
SaaS
Type of Training
Webinars
Videos
Customer Support
Online

Eclipse AI Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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