Eclipse AI Description
Eclipse AI serves as an easily integrated AI solution designed to identify risk factors associated with customer attrition. By enabling users to input voice-of-customer data from various sources such as surveys, reviews, chat logs, and phone conversations, Eclipse AI analyzes this information. It subsequently produces actionable strategies aimed at mitigating the risks of customer churn, leveraging both the analyzed data and established industry best practices. This innovative tool not only helps in retaining customers but also enhances overall customer satisfaction through targeted interventions.
Eclipse AI Alternatives
Forethought
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Topbox
Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails.
Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services.
Topbox will help you unlock the insights in your customer interactions with Topbox.
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Epicor Eclipse
Distribution software developed by distribution experts and trusted and used by top HVAC, Electrical, Plumbing, and PVF distributors. There are always ways to improve supply chain management. Eclipse ERP software provides real-time data and insights that help you work smarter, from forecasting to fulfillment. It's easy to order large distribution jobs in electrical, HVAC, or plumbing with intuitive job management tools. You can monitor your inventory in real-time to optimize your business's lifeblood. Satisfy customers, increase profits, and reduce inventory. Eclipse has all of this. Warehouse efficiency is dependent on the quality of the warehouse's staff and the tools they use to do their job. Epicor Eclipse makes it easy to manage warehouse activities--including receiving, put-away, picking, inventory adjustments, cycle counts, and more.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Eclipse AI
Headquarters:
Australia
Website:
eclipse-ai.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Webinars
Training Videos
Customer Support
Online Support
Eclipse AI Features and Options
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