Eat App Description
Our platform is feature-rich and allows you to spend more time creating exceptional guest experiences, while your restaurant runs on autopilot. Your staff will achieve their goals with table management. Your staff will be able to fill more of their floor, manage and control the guest flow, and save time trying to keep up with everything. You can see your restaurant through powerful tools such as a timeline, grid, floor, and list. These tools are designed to make it easier for you to become more efficient. You can easily prevent double bookings, overflow, and issues with kitchen capacity so that service runs smoothly every time. It is now normal to keep your capacity at the top. Easy volume capping and pacing tools make it easy to fill your tables with guests. Smart in-app suggestions will help you optimize seating. Eat App analyzes your availability to automatically fill your restaurant to maximize your revenue.
Pricing
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Company Details
Product Details
Eat App Features and Options
Restaurant Management Software
Restaurant Reservations Software
Eat App Lists
Eat App User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Almost impossible to exit Edited: Jul 10 2023
Summary: Will not recommend at all. Please read the cons above. Having a reservation app with local support could be a much better way to go.
Positive: The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.
Negative: (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day.
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(2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time.
(3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.
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