WaitWell
WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.
Learn more
The Receptionist for iPad
The Receptionist iPad software allows visitors to manage their visits and calm down the chaos in the front office. Our digital check in solution can be customized to meet your needs. You can choose to use configurable buttons or drag-and-drop badge printing. You can effectively manage and track all visitors to your workspace, and securely store the information in the cloud. No more paper visitor logs!
Ask your guests for key information at check-in. This is whether you need it to comply with ITAR, C-TPAT, FSMA or PCI compliance or to build a human connection with them. Your employees can communicate with their guests via our unique two-way communication feature before they even reach the lobby.
The Receptionist will make a profound impression on your guests.
Learn more
ID Flow
Utilize ID Flow ID card software and systems to create photo ID cards, encode smart cards, and integrate badges with access control systems. Enhance your card's uniqueness and branding by incorporating logos and custom artwork tailored to your company’s identity. The ID Flow ID card designer application offers a comprehensive set of tools, simplifying the design process to fulfill your specific requirements effortlessly. Make sure to add a photograph to your ID badge, which can be taken with either a webcam or a digital camera through the ID Flow photo ID software. The software features automatic background removal and cropping capabilities, ensuring that photos fit seamlessly into the ID card design. Additionally, capture signatures and biometric data using any USB-compatible biometric capture device, storing the information securely in the record while printing it on the ID card. For enhanced security, you can include both signature and fingerprint images in your card design. The system also supports encoding for contact and contactless smart cards, including Mifare, providing a versatile solution for all your identification needs. With these features, your ID cards will not only be functional but also tailored to meet the specific security and branding demands of your organization.
Learn more
EspressoID
EspressoID is an affordable and easy-to-use software that streamlines the process of crafting professional ID cards. This software boasts unlimited data fields, a variety of design templates, and a limitless number of cardholder entries, ensuring no hidden costs are involved. The user-friendly card designer accommodates multiple image formats and offers an array of text formatting options such as alignment, rotation, font styling, and transparency adjustments. In addition to being compatible with widely-used PVC ID card printers like Magicard, Fargo, Zebra, and Evolis, it also works seamlessly with Avery label sheets and Teslin lamination media suitable for both inkjet and laser printers. The software further enhances security and attendance tracking by enabling barcode printing, magnetic stripe encoding, and the application of password protection on data fields and card templates. Moreover, features such as the ability to print multiple cards in batches, import and export CSV files, and compatibility with Twain and DirectShow interfaces make EspressoID a comprehensive solution for ID card creation. With its versatile capabilities, EspressoID stands out as a reliable choice for organizations looking to efficiently manage their identification card needs.
Learn more