Dynamics 365 Customer Insights Description

AI-driven insights and automated workflows allow you to reduce cost per conversion. These personalized recommendations maximize customer lifetime value. You can easily balance privacy and personalization using consent data that is automatically updated and classification labels that help to keep information secure. To gain deep insights and up-to-date customer profiles, you can use transactional, behavioral and demographic data. By analyzing customer feedback and signals in real-time, you can reduce sales cycles, reduce churn and keep customers for life. Exceed privacy standards, and comply with the General Data Protection Regulations (GDPR), the California Consumer Privacy Acts (CCPA), regulations and accessibility guidelines. More than 70 security and compliance certificates have been awarded to the enterprise-grade solution, including ISO, EU Model Clauses, HITRUST and SOC, HIPAA and FERPA.

Dynamics 365 Customer Insights Alternatives
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Our data management platform gives publishers the power to make precise first-party data-driven decisions for real-time, accurate audience targeting and reach. No gut feeling-based actions. We collate, enhance and optimize our customer's first-party data in a privacy-safe and secure way to unlock its full potential.
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Wyng Reviews
Wyng
Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market.
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Piwik PRO Reviews
Piwik PRO
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The Only Analytics Suite Designed for Data-Sensitive Industries. Piwik PRO allows you to track user behavior even when it is not secure. It is both privacy-compliant and available on-premises as well as in the cloud. Complete compliance with security and privacy laws around the world. Piwik PRO makes compliance easy with strict data privacy regulations. From privacy laws in the United States, to all European laws, directives, and including GDPR, HIPAA and Chinese Internet Law, Russian law 526FZ, and many others. Piwik PRO guarantees 100% data ownership. It is never shared with any third parties, regardless of whether you choose the Cloud or On-Premises solution. Combine data from Piwik PRO Analytics Suite for highly accurate customer profiles and detailed research on user behavior patterns. Integrate first-party data from web analysis, your company's CRM and offline sources (including CSV file), forms, or other sources. Get a complete picture about your customers' behavior.
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HCL Customer Data Platform (HCL CDP) Reviews
HCL Customer Data Platform (HCL CDP)
HCL CDP centralizes data from multiple sources to create a 360-degree customer view. This allows for deeper insights. Its scalable design, data lineage capabilities & compliance with privacy laws make it the top choice for modern businesses. 1. Seamless Scalability - HCL CDP seamlessly scales to growing data volumes. This ensures smooth performance for businesses as they expand, manage customer interactions & integrate complex sources of data. 2. Data Lineage & Compliant: HCL CDP offers full transparency in the data processing and tracking data flow to ensure compliance with GDPR. CCPA & other regulations. Its zero-copy architecture increases security by enabling access to data without duplication. 3. Flexible Deployment and No Lock-In : HCL CDP gives businesses the freedom to scale up without vendor lock-in. 4. Tech-Agnostic: Seamlessly integrate with CRM, marketing automation and analytics platforms.
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Pricing

Pricing Starts At:
$1,000 per tenant per month

Integrations

View Integrations

Reviews - 1 Verified Review

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Company Details

Company:
Microsoft
Year Founded:
1975
Headquarters:
United States
Website:
dynamics.microsoft.com/en-us/ai/customer-insights/

Media

Dynamics 365 Customer Insights Screenshot 1
Dynamics 365 Customer Insights Screenshot 1
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Product Details

Platforms
SaaS
On-Premises
Type of Training
Documentation
Webinars
Videos
Customer Support
Online

Dynamics 365 Customer Insights Features and Options

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Dynamics 365 Customer Insights User Reviews

Write a Review
  • Name: Sakshi S.
    Job Title: Inside Sales Representative
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Elevating customer engagement through intelligent data insights

    Date: Jan 23 2024

    Summary: Microsoft Dynamics 365 Customer Insights proves to be a powerful tool for organizations aiming to harness customer data for personalized & impactful interactions.

    Positive: Dynamics 365 Customer Insights provides a holistic 365 view of customer data, consolidating information from various touchpoints & channels to create a comprehensive customer profile.

    Negative: There is a lot of complexity while implementing Dynamics 365 Customer Insights particularly for organization like us with an intricate data structure.

    Read More...
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