Dynamics 365 Customer Insights Description

AI-driven insights and automated workflows allow you to reduce cost per conversion. These personalized recommendations maximize customer lifetime value. You can easily balance privacy and personalization using consent data that is automatically updated and classification labels that help to keep information secure. To gain deep insights and up-to-date customer profiles, you can use transactional, behavioral and demographic data. By analyzing customer feedback and signals in real-time, you can reduce sales cycles, reduce churn and keep customers for life. Exceed privacy standards, and comply with the General Data Protection Regulations (GDPR), the California Consumer Privacy Acts (CCPA), regulations and accessibility guidelines. More than 70 security and compliance certificates have been awarded to the enterprise-grade solution, including ISO, EU Model Clauses, HITRUST and SOC, HIPAA and FERPA.

Dynamics 365 Customer Insights Alternatives
FLYDE Reviews
FLYDE
FLYDE is a platform that uses AI to increase revenue and margins for brands and retailers by simplifying the management of customer data. It connects your data sources and provides a 360o real-time view of your customers, enabling actionable insight. FLYDE integrates proprietary AI/ML based predictive models that increase customer retention and Customer Value (CLTV), maximize lead-to sales conversion, and boost profits and Return on Ad Spend (ROAS) to 43%. The platform includes features such as 360o profiles of customers, predictive behavioral models and intelligent segmentation that optimize each stage of the customer's journey. FLYDE, with over 15 years' experience, combines the best technology into a single, powerful platform that empowers businesses to unify, and exploit, both online and off-line data. This approach reduces churn and maximizes customer retention. It also facilitates the creation of personalized marketing campaigns.
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1plusX Reviews
1plusX
(2 Ratings)
Our data management platform gives publishers the power to make precise first-party data-driven decisions for real-time, accurate audience targeting and reach. No gut feeling-based actions. We collate, enhance and optimize our customer's first-party data in a privacy-safe and secure way to unlock its full potential.
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Piwik PRO Reviews
Piwik PRO
(1 Rating)
The Only Analytics Suite Designed for Data-Sensitive Industries. Piwik PRO allows you to track user behavior even when it is not secure. It is both privacy-compliant and available on-premises as well as in the cloud. Complete compliance with security and privacy laws around the world. Piwik PRO makes compliance easy with strict data privacy regulations. From privacy laws in the United States, to all European laws, directives, and including GDPR, HIPAA and Chinese Internet Law, Russian law 526FZ, and many others. Piwik PRO guarantees 100% data ownership. It is never shared with any third parties, regardless of whether you choose the Cloud or On-Premises solution. Combine data from Piwik PRO Analytics Suite for highly accurate customer profiles and detailed research on user behavior patterns. Integrate first-party data from web analysis, your company's CRM and offline sources (including CSV file), forms, or other sources. Get a complete picture about your customers' behavior.
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Treasure Data Reviews
Treasure Data
To create exceptional customer experiences, unlock the full potential of customer information. Treasure Data's Enterprise Customer Data Platform combines all types of customer data from online, offline, and IoT devices to unlock the critical business insights required to drive business growth. Data points can be compared to musical notes. They are small but have a lot of potential. Simply put, we are an independent CDP that has proven experience solving complex data problems for enterprises. We have 170+ connectors that can be used with any technology stack. They are schema-flexible and can ingest any type of data. We provide enterprise-level security, scalability, and continuity to help you unlock the power of customer information to deliver exceptional brand experiences at scale. All your customer interactions online and offline are captured. All brand interactions can be analyzed in detail.
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Pricing

Pricing Starts At:
$1,000 per tenant per month

Integrations

View Integrations

Reviews - 1 Verified Review

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Company Details

Company:
Microsoft
Year Founded:
1975
Headquarters:
United States
Website:
dynamics.microsoft.com/en-us/ai/customer-insights/

Media

Dynamics 365 Customer Insights Screenshot 1
Dynamics 365 Customer Insights Screenshot 1
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Product Details

Platforms
SaaS
On-Premises
Type of Training
Documentation
Webinars
Videos
Customer Support
Online

Dynamics 365 Customer Insights Features and Options

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Dynamics 365 Customer Insights User Reviews

Write a Review
  • Name: Sakshi S.
    Job Title: Inside Sales Representative
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Elevating customer engagement through intelligent data insights

    Date: Jan 23 2024

    Summary: Microsoft Dynamics 365 Customer Insights proves to be a powerful tool for organizations aiming to harness customer data for personalized & impactful interactions.

    Positive: Dynamics 365 Customer Insights provides a holistic 365 view of customer data, consolidating information from various touchpoints & channels to create a comprehensive customer profile.

    Negative: There is a lot of complexity while implementing Dynamics 365 Customer Insights particularly for organization like us with an intricate data structure.

    Read More...
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