DocTranslator Reviews

Summary: It's a scam and these are horrible people.

Positive: N/A.

Negative: Page said the first translation would cost -0,03€ (lol), and they charged 7,86€. Customer support sucks and tells you outright they won't refund, even if after the translation failed.

Summary: The transcriptions are not even usable. This business should be not allow to operate as they are scamming people

Positive: Zero pros. Translations are a joke. Cant even use them for nothing. They also charged me for 3 instead of the 2 I ordered

Negative: Scammers. They even add a subscription that is not even mentioned on your account.

Summary: Poor customer service. A complete waste of money. I basically paid more than 15.00 for a quote on a document.
What a rip off.

Positive: Never used product; I merely paid for the subscription and received a quote for a document. I immediately decided not to use the app based on it not being affordable. I was told there is a no refund policy even in such cases.

Negative: No refund policy. You need to pay for a subscription before getting an estimate and if it is too expensive you are out the subscription fee; no refund policy even if you never translate a single document. Feels like a scam.

Summary: DO NOT PUT YOUR CARD DETAILS ON THIS SITE. THEY WILL CHARGE YOU IMPROPERLY AND WILL STILL BE CYNIC WHEN RESPONDING TO YOUR EMAIL, SAYING "GOOD LUCK"

ZERO PROFESSIONALISM!!!

Positive: Nothing! Nothing! Nothing! Zero professionalism! Nothing! Nothing! Nothing!!!!! Nothing! Nothing! Nothing!

Negative: I translated ONE document on this site and never subscribed. They charged my card incorrectly, for a subscription I never subscribed to. I got in touch and I've been trying to get refund for over a month. They made yet another undue charge, even after I had canceled. I requested cancellation AGAIN and they insist that they will not cancel it.

Summary: I just purchased a translation from this website and the result is absolutely terrible. I contacted their customer service which actually is just an email they provide for enquiries, i would be surprised if i got an answer. Save your money!!!

Positive: Nothing. It certainly looks like a fast and cheap option, but its too good to be true, nothing else. You're better off using google translate honestly.

Negative: I just purchased a translation from this website and the result is absolutely terrible. There were seven (7) pages in my document and only one (1) was translated. I just asked for my money back, this service is completely disappointing and useless.

Summary: The problem is that even after you pay to translate your document, you won't be able to manipulate you own document!!! I can't fix some issues that the translation have,... Reached out to costumer service chat & they stated to go to ANOTHER link to be able to do so, now that link wants to charge in order for me to manipulate and complete the translation. Not FAIR at all and is your document to begin with! You already pay for a translation of your own document, you should be able to manipulate your document as you please after! It cost me around 60 dollars for a computer translation and won't allow me to fix their own translation, but do give me a link where I can pay to actually get "authorization" to write on my own document, and still you can't because they give your paid translation as a scan/photo document. MAKING IT IMPOSSIBLE TO EDIT &/OR CORRECT your doc.

Positive: The translation was good for been an automated computer translation software & their costumer service as well. BUT...

Negative: Cost - Unable to manipulate your document after translation unless you pay another site, so they can give you access. Seems they give you a photograph of your document.