DialerKing Description

Dialer software enhances productivity by streamlining the dialing of phone numbers, which minimizes the time that agents dedicate to manual dialing and enables them to concentrate on more critical activities like engaging with customers. Additionally, it improves the mechanisms for call routing, reporting, and monitoring, which helps managers pinpoint specific areas for potential efficiency gains, ultimately leading to a more effective communication strategy. This technological advancement ensures that both agents and managers can work more effectively and efficiently.

Integrations

No Integrations at this time

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Company Details

Company:
DialerKing Technology
Year Founded:
2008
Headquarters:
United States
Website:
dialerking.com

Media

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Product Details

Platforms
Web-Based
Customer Support
Business Hours
Live Rep (24/7)
Online Support

DialerKing Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

DialerKing User Reviews

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