Descartes Localz Description
The Descartes Customer Engagement Platform, formerly known as Descartes Localz, enables businesses to revolutionize their last-mile delivery and field service operations through a comprehensive web-based portal that allows customers to monitor their orders and appointments in real time, engage with support teams via chat, and provide immediate feedback. This platform streamlines personalized communication and features self-service options for tracking orders, confirming appointments, canceling, rescheduling, and managing click-and-collect processes through dedicated applications for both customers and staff. A global network of partners, along with seamless integration with Descartes’ routing, dispatch, and mobile workforce solutions, guarantees data integrity and enhances operational effectiveness. Additionally, customizable dashboards present key performance indicators, trends in customer feedback, and service exceptions, enabling teams to minimize missed appointments and better allocate their resources. Ultimately, this platform not only enhances customer satisfaction but also drives efficiency across the entire delivery and service process.
Descartes Localz Alternatives
CXT Software
CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust.
Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence.
Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes.
With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight.
Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.
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Dispatch Science
Dispatch Science automates and optimizes all your deliveries.
As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app.
As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes.
Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms.
Our solution can be used in any industry where deliveries are required, such as:
-Courier and parcel delivery
-eCommerce last mile deliveries
-Manufacturing distribution
-3PL
-Restaurant, food and beverage distribution
-Medical, hospital, and pharmaceutical deliveries
-Retail last mile distributio
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Tookan
Tookan is a SaaS based Delivery Management and Route Optimization solution. Tookan allows businesses to increase their operational efficiency with delivery management, end-to-end route planning, rider allocation, automated dispatch and real-time tracking.
Here are the business interfaces offered by Tookan.
1. Central Dashboard: Manage all your tasks and track your delivery riders from a central dashboard. Businesses can also improve their workforce productivity with the help of powerful analytical tools.
2. Customer app: Let customers track their orders in real time with the delivery riders live location to create transparency and build trust.
3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed.
4. Manager app: Manage your orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.
Tookan also integrates well with multiple POS and 3PL solutions, creating the complete tech suite to power deliveries.
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Urbantz
Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Marley Spoon, Bosch & FM Logistic.
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Integrations
No Integrations at this time
Company Details
Company:
Descartes
Year Founded:
1981
Headquarters:
Canada
Website:
www.localz.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
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In Person
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Business Hours
Online Support
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