Degoo Reviews

Summary: Upon reading the negative reviews of Degoo, I could not understand the issue. I got a great deal via StackSocial on a lifetime sub and it was working well. The amount of storage was fantastic for large video files that I needed to backup (since Zoom has limited storage space). My purchase was a 2-fer, so I gave the other sub to an organization I work with that uses Zoom a lot. Then at the end of March, while uploading many files, some files got stuck at the processing stage and would not complete. After a couple days of rebooting and retrying, I submitted a support ticket. The next day I decided to try again and a pop-up showed that uploads were limited to 1GB in file size and that I had to upgrade to do more. First of all, it is unethical (shady is an understatement) to apply such a limit retroactively to existing customers (I can understand it for new ones), especially when it defeats the point of why I got the subscription. Second, I had the highest plan they offer: there was no way to upgrade. I submitted another ticket asking what was happening. I got a response to the first ticket that they would look into the issue (of course, the issue ended up being that it was my over 1GB files not finishing and thus were being limited without prior notice); I got a response to the second ticket that they would look into the cap, and he came back stating that was the new limit on my subscription (not even answering how I could upgrade to allow for more). So, bottom line, this service is not consumer friendly. Unless you don't really care about what you're uploading, do NOT subscribe to them or pay them any money. The illicit way of doing business is the reason why they get 1 star.

Positive: Easy to use on my laptop (with the right connection speed, there were no hiccups) until an upload limit was imposed.

Negative: Upload limit retroactively applied made my need for the service moot point; if you need this for large video files, look elsewhere.