Defect Description

Gain insight into the inner workings of your organization with a proactive approach to managing defects, faults, and incidents to enhance operational efficiency. With the ability to report defects, incidents, and inspections in real time, you can mitigate the costly consequences of unresolved issues, which can severely impact customer satisfaction. OPINSTA SAM enables employees to manage fault reporting effectively while offering a live overview of all activities. More than 90% of defects are typically registered through our platform within the initial six months of implementation, resulting in approximately 30,000 defects per client on average. The user-friendly design is intuitive, allowing frontline staff to navigate the system effortlessly and without the necessity for training. Experience immediate returns on investment as our consultants will devise an OPEX-based pricing strategy aimed at delivering ROI right from the first month. Plus, the platform is entirely customizable, allowing you to develop mobile reports, workflows, and integrations tailored to your specific business needs, ensuring a perfect fit for your operational goals. This flexibility not only enhances efficiency but also encourages a culture of accountability among employees.

Pricing

Pricing Starts At:
$495 per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Opinsta
Year Founded:
2013
Headquarters:
United Kingdom
Website:
opinsta.com

Media

Defect Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)

Defect Features and Options

Inspection Software

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Defect User Reviews

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