CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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DbVisualizer
DbVisualizer is one of the world’s most popular database clients.
Developers, analysts, and DBAs use it to advance their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data and to auto-generate, write and optimize queries.
It has extended support for 30+ of the major databases and has basic-level support for all databases that can be accessed with a JDBC driver. DbVisualizer runs on all major OSes.
Free and Pro versions are available.
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Querious
Experience a new level of simplicity in managing your MySQL and compatible databases with Querious, which allows you to view, search, edit, import, export, build, configure, and monitor with remarkable ease. Designed exclusively for macOS, Querious is a robust application that embodies the essence of a native Mac experience. The Content view is loaded with user-friendly features, including a versatile multiple-condition filter, straightforward multi-row value assignment, row duplication, clipboard copying, and quick navigation to related tables via foreign keys. While many database tools offer a solid editor for table content and querying, they often fall short in accommodating additional object types. Querious excels in this area, providing comprehensive editors for all your database needs. The diverse range of editors within Querious serves not only to facilitate your tasks but also as a valuable resource for enhancing your understanding of MySQL, making it accessible and adaptable for various requirements. With each feature designed to streamline your workflow, using Querious can significantly elevate your database management experience.
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Valentina Studio
Explore, create, and manage databases utilizing Valentina DB, MySQL, MariaDB, PostgreSQL, and SQLite at no cost. Generate comprehensive business reports through Valentina Studio Pro, either on Valentina Server or within an application that utilizes an Application Developer Kit. Engage in backward engineering with standard practices while also employing forward engineering techniques in Valentina Studio Pro. Conduct reverse engineering to produce diagrams for pre-existing databases, and easily integrate new elements into these diagrams. Write SQL queries with features such as auto-completion and syntax highlighting, while also defining and managing favorite queries and accessing recent ones seamlessly. Benefit from a function browser that provides a dictionary for each SQL function as well as consoles that report errors, warnings, and performance metrics. Efficiently search and export result records in various formats including CSV, JSON, and Excel, while simultaneously editing the properties of multiple database objects. Delve deep into tables and fields with remarkable speed, and manage the addition or removal of users and groups, along with their associated privileges. This multifaceted approach ensures that users can handle database management with efficiency and effectiveness.
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