Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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FAMCare Human Services
FAMCare makes case management easier and helps improve the outcomes for your clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. For reporting and data analysis, powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more.
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StarTree
StarTree Cloud is a fully-managed real-time analytics platform designed for OLAP at massive speed and scale for user-facing applications. Powered by Apache Pinot, StarTree Cloud provides enterprise-grade reliability and advanced capabilities such as tiered storage, scalable upserts, plus additional indexes and connectors. It integrates seamlessly with transactional databases and event streaming platforms, ingesting data at millions of events per second and indexing it for lightning-fast query responses. StarTree Cloud is available on your favorite public cloud or for private SaaS deployment.
StarTree Cloud includes StarTree Data Manager, which allows you to ingest data from both real-time sources such as Amazon Kinesis, Apache Kafka, Apache Pulsar, or Redpanda, as well as batch data sources such as data warehouses like Snowflake, Delta Lake or Google BigQuery, or object stores like Amazon S3, Apache Flink, Apache Hadoop, or Apache Spark.
StarTree ThirdEye is an add-on anomaly detection system running on top of StarTree Cloud that observes your business-critical metrics, alerting you and allowing you to perform root-cause analysis — all in real-time.
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Socialgist
Socialgist’s Human Insights API provides a standardized stream of global data sourced from more than 100 million outlets every day, encompassing various content formats such as video transcripts, forum posts, blogs, news articles, broadcasts, reviews, and social media, all updated in real time while maintaining historical indexes for trend analysis. It features natural-language querying, sophisticated filtering options, continuous 24-hour data buffering, volume management, straightforward HTTPS setup, minimal latency, and adherence to GDPR privacy standards. With seamless connections to cloud and analytics platforms like Snowflake, Azure, and AWS, along with custom integration support, users can efficiently process extensive human data in over 100 languages, curate insights tailored to specific communities, and enhance analytics or AI/ML models with genuine human sentiments and perspectives. Furthermore, the API's scalability and robust security are underpinned by 25 years of expertise in data curation, allowing Socialgist to facilitate applications across areas such as LLM training, threat detection, marketing enhancement, product innovation, and much more, ultimately driving informed decision-making and strategic planning.
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